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Lake Ford - Service Center

Milwaukee, WI

4.3
2,042 Reviews

2,042 Reviews of Lake Ford - Service Center

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March 18, 2020

Good communication, Clean waiting area and service bay, work done on time. Chad was knowledgeable and friendly. Lake Ford is My choice for Ford dealership service In Milwaukee. More

by Jrwerner
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
March 16, 2020

Fast appointment, great communication, and they let me change my appointment the day prior and get it in immediately. Fast in and out as well More

by JAMESRDENK
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
Mar 17, 2020 -

Lake Ford responded

Jamesrdenk, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!

March 16, 2020

Always personable, fast and dependable service. I've worked with Chad in the past and trust him completely. Also appreciate the shuttle service so I can accomplish other things in life while my car is More

by kg53027
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 18, 2020 -

Lake Ford responded

Hi Kg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Chad will be very happy to hear about your kind words! We hope you continue to choose Lake Ford, Inc. for all your vehicle needs! Take care!

March 16, 2020

Chad is a good person to talk to about your truck. He always keeps me informed about the repairs and cost. The work is always great. More

by Blackregal4
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
March 12, 2020

Chad was kind and helped point out that there was an issue with my car. The service price was reasonable and very knowledgable. Would recommend others. More

by athene133
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 13, 2020 -

Lake Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. I am happy to hear that Chad was able to take care of you! We hope to be of service to you again! Take care!

March 11, 2020

Not a friendly place. They do not go on or be on to have my business. Just not customer service friendly. Once I’m done with the oil change services contract I will not go back again. More

by LUIS08CBR
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Mar 27, 2020 -

Lake Ford responded

Luis, we are disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 11, 2020

Service visit for Ford Recall. Recently I recieved a Recall Notice from Ford so I took it in Monday to get that resolved. Everyone I came in contact with was professional and courte More

by snapshot1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman
March 10, 2020

Their service shop is great - I typically am hesitant to work with dealers but their service shop is responsive, attentive to details, quick to follow up and always follow through with what they say are nex More

by emdalt
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
March 09, 2020

Caleb Rebinski is very helpful and knowledgeable about the services offered by the Lake Ford Car Dealership and Auto repair services on 27 th St. More

by Jilly
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Mar 09, 2020 -

Lake Ford responded

Jilly, thank you for sharing your thoughts about Caleb, and the services you received with Lake Ford! We are so happy your experience was a 5-Star one. We look forward to seeing you next time you are in. Have a great day!

March 09, 2020

Great service! I was able to get my vehicle in and it was completed sooner than expected. The service staff are always friendly and responsive to questions/concerns. More

by Ann L.
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
Mar 10, 2020 -

Lake Ford responded

Ann, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for choosing Lake Ford, Inc., and we hope to see you again soon!

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