Lake Ford - Service Center

Great service I purchased a new Ford Escape last year from Hiller Ford. This past week my power steering went out (with less than 15k miles on the car :( ) making i I purchased a new Ford Escape last year from Hiller Ford. This past week my power steering went out (with less than 15k miles on the car :( ) making it virtually un-drivable. I first reached out to Hiller in which they said they would be a minimum of a week and a half before they could take a look, and would not give me a loner in the meantime. Not the service I expect from a place I just bought a car from. I called Braeger and although there were no available appointments at that time, they said drop it off the next morning and we’ll get to it when we can that day. They even offered a shuttle that I could use in the meantime. I dropped it off at 8am and it was fixed by 11am. Needless to say that service has earned my business going forward. A huge thank you to the service team who recognized the urgency and were able to fit me in. Nothing but great things to say! More

Awesome service Called on Thursday and was able to get service done right away on a Monday morning. Recall work was done along with an oil change and front end alignm Called on Thursday and was able to get service done right away on a Monday morning. Recall work was done along with an oil change and front end alignment. More

Always great treatment Everyone is always helpful and friendly. Such a beautiful facility.I live in the Fix Valley and it's refreshing to come down here for sales and servic Everyone is always helpful and friendly. Such a beautiful facility.I live in the Fix Valley and it's refreshing to come down here for sales and service. More

oil change and a/c fix Dear sirs: I would rate my service at a 10. Caleb, was able to provide me with a shuttle ride even when it was getting late on a busy Friday after Dear sirs: I would rate my service at a 10. Caleb, was able to provide me with a shuttle ride even when it was getting late on a busy Friday afternoon. Thank you , Rita Kroll More

Hopefully problem has finally been resolved Tire pressure lights came on thrice since late last summer. I believe problem has now been rectified; nail in tire. Now roadtrip going to be OK. Tire pressure lights came on thrice since late last summer. I believe problem has now been rectified; nail in tire. Now roadtrip going to be OK. More

Good service , very pricey thou Told dealership were and what part was leaking, still charged me a 100.00 for the same diagnosis, way taken advantaged of, will think twice about goin Told dealership were and what part was leaking, still charged me a 100.00 for the same diagnosis, way taken advantaged of, will think twice about going back More

Yearly Mustang checkup Thanks great work guys, they know their stuff. Some how they knew my name when greeting me. Will explain in detail any issues on the repair, Thanks great work guys, they know their stuff. Some how they knew my name when greeting me. Will explain in detail any issues on the repair, More

Great experience...as always As always, my service experience at Braeger Ford was a first-class experience. I was kept informed about issues re: my vehicle throughout the process As always, my service experience at Braeger Ford was a first-class experience. I was kept informed about issues re: my vehicle throughout the process. The time it took to repair my vehicle and the price I paid were both more than fair. More

Service review Did what they said and contacted me when completed. Did not purchase vehicle from here, but will continue to be a customer with this one and my 2013 M Did what they said and contacted me when completed. Did not purchase vehicle from here, but will continue to be a customer with this one and my 2013 Mustang GT. More

Fast, friendly, and eficient service Took my Escape in to have work done on a recall issue. An appointment was scheduled for the next day. I was told that the work would be completed by t Took my Escape in to have work done on a recall issue. An appointment was scheduled for the next day. I was told that the work would be completed by the end of the day and that I would be contacted when my vehicle was ready. Shuttle service was used to take me home and to pick me up when the work was done. More