Lake Ford - Service Center

Awesome service as always! I again received great service from this dealership. They really took care of every aspect of my visit. Their people are easy to work with, knowle I again received great service from this dealership. They really took care of every aspect of my visit. Their people are easy to work with, knowledgeable, and do a good job of communicating things. More

2 day body shop job turns into 2 week job ! Hit deer with front of my 2017 F150 . Took it to BRAEGER FORD because I bought vehicle there and my salesman , Nick Sigel was great . Parts were or Hit deer with front of my 2017 F150 . Took it to BRAEGER FORD because I bought vehicle there and my salesman , Nick Sigel was great . Parts were ordered and no one followed up on back ordered bumper until I talked to parts manager . Then more parts were found that needed replacement and they had to wait for them to arrive . Lack of co ordination between body shop and parts dept. More

20000 mile checkup Regular maintenance and immediately corrected recall repairs are done quickly and accurately! This dealership is very friendly and knowledgeable about Regular maintenance and immediately corrected recall repairs are done quickly and accurately! This dealership is very friendly and knowledgeable about all aspects of vehicle service! More

Electronic issues/computer issues They fixed everything and were very accommodating. Chad, my service guy even took the time to show me certain things like syncing the phone with the They fixed everything and were very accommodating. Chad, my service guy even took the time to show me certain things like syncing the phone with the car. He did this after 5:00 which was when his shift was over. The driver Greg who helped me out and drove me home was also wonderful and went out of his way to make sure I had a ride there and back I would recommend this service center to anyone who needed help or repairs on their vehicle. 5 stars! More

Extraordinary service Love the efficient and timely manner of my experience. Was in and out before I could sit down and read my emails. Great Experience! Great Service Love the efficient and timely manner of my experience. Was in and out before I could sit down and read my emails. Great Experience! Great Service More

Fast and efficient Made the process nice and easy and answered all of my questions. Keeping me up to date with my car and how long it can take really helped me out Made the process nice and easy and answered all of my questions. Keeping me up to date with my car and how long it can take really helped me out More

Fast service didn’t even need appointment The service was great I called and brought it in the next day but the only thing is they didn’t give me a call back when it was done but no big deal The service was great I called and brought it in the next day but the only thing is they didn’t give me a call back when it was done but no big deal More

Not fixed Took truck in because it was smoking , still smoking worse then before it’s a lease was going to buy it not any more never again Took truck in because it was smoking , still smoking worse then before it’s a lease was going to buy it not any more never again More

Great service advisors The Service Advisors at Braegers are above average in professionalism and friendliness. It doesn't matter who I work with, it is the same great servi The Service Advisors at Braegers are above average in professionalism and friendliness. It doesn't matter who I work with, it is the same great service! More

Great service I purchased a new Ford Escape last year from Hiller Ford. This past week my power steering went out (with less than 15k miles on the car :( ) making i I purchased a new Ford Escape last year from Hiller Ford. This past week my power steering went out (with less than 15k miles on the car :( ) making it virtually un-drivable. I first reached out to Hiller in which they said they would be a minimum of a week and a half before they could take a look, and would not give me a loner in the meantime. Not the service I expect from a place I just bought a car from. I called Braeger and although there were no available appointments at that time, they said drop it off the next morning and we’ll get to it when we can that day. They even offered a shuttle that I could use in the meantime. I dropped it off at 8am and it was fixed by 11am. Needless to say that service has earned my business going forward. A huge thank you to the service team who recognized the urgency and were able to fit me in. Nothing but great things to say! More