2,043 Reviews of Lake Ford - Service Center
Excellent...as usual. I drive from Burlington because I prefer the service from Braeger. Chad is my service rep and I count on his expertise. We have 3 vehicles that we bri I drive from Burlington because I prefer the service from Braeger. Chad is my service rep and I count on his expertise. We have 3 vehicles that we bring in for service. More
Thank you One of the best dealerships I’ve been to for service. Both Craig and Caleb were great to work with. Will return when service is needed again. One of the best dealerships I’ve been to for service. Both Craig and Caleb were great to work with. Will return when service is needed again. More
Didn't have an appointment but they still helped me out I didn't think they would take me without an appointment but they did and we're very nice about it so thank you, definitely coming back. I didn't think they would take me without an appointment but they did and we're very nice about it so thank you, definitely coming back. More
Courteous Service The service was friendly and efficient being completed within a minimal amount of time. Not everything could be done in one visit so they made sure t The service was friendly and efficient being completed within a minimal amount of time. Not everything could be done in one visit so they made sure to order the additional parts needed and will let us know when they are in to complete additional work. More
Friendly, efficient, & thorough. Very clean, friendly and customer oriented. Efficient and expedient. Chad makes the service experience more relaxing and informative. Very comfortabl Very clean, friendly and customer oriented. Efficient and expedient. Chad makes the service experience more relaxing and informative. Very comfortable waiting area. A much more pleasant overall experience than other dealerships I have been to. More
Recall Item Happy with the Sales and Service Departments. This is why I don't like taking Surveys! I shouldn't have to spend 20 minutes on this (a bit of an Exag Happy with the Sales and Service Departments. This is why I don't like taking Surveys! I shouldn't have to spend 20 minutes on this (a bit of an Exaggeration). More
Recall Visit I was able to get an appointment right away for a recall issue. Car was fixed promptly. Employees were helpful and courteous. I asked for a car wash a I was able to get an appointment right away for a recall issue. Car was fixed promptly. Employees were helpful and courteous. I asked for a car wash and they did that for me. More
Satisfying Came in with no appointment,was greeted with friendly service man,Craig Prochaska.Had some warranty work that needed to be done,oil change and a hood Came in with no appointment,was greeted with friendly service man,Craig Prochaska.Had some warranty work that needed to be done,oil change and a hood scoop I wanted installed.Craig said no problem so I left car and was called the next day that it was done.Very prompt. More
Always very satisfied I always have a great experience at Braeger Ford , whom ever I deal with both in sales or service for the past 35 years I have been a loyal Braeger Fo I always have a great experience at Braeger Ford , whom ever I deal with both in sales or service for the past 35 years I have been a loyal Braeger Ford customer More
Recent Service I was satisfied with my overall car service this visit. Braeger Ford consistently offers great customer service and the auto service department is gre I was satisfied with my overall car service this visit. Braeger Ford consistently offers great customer service and the auto service department is great! Everyone that I come in contact with during this service visit was courteous and professional. Also the wait time for completion of service was as promised, so I didn’t lose valuable time. More