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2,086 Reviews of Lake Ford - Service Center
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December 08, 2022
Very bad service from desk worker, said 15 days to fix a problem, came back and it wasn't done. Even though 15 days is to much, took from November 17 to December 05. problem, came back and it wasn't done. Even though 15 days is to much, took from November 17 to December 05. More
by Aniceto Rodriguez
Verified CustomerEmployees Worked With
December 08, 2022
The service itself was ok but they lost some of my car parts and they didn’t do much to find a solution, all I got back was excuses. parts and they didn’t do much to find a solution, all I got back was excuses. More
by munoz.jennifer95
Employees Worked With
December 05, 2022
I had my vehicle in for recall work. When I made the appointment the gentleman I spoke with was very nice, he mentioned that it wouldn't take as long as the paper from Ford mentioned. When I made the appointment the gentleman I spoke with was very nice, he mentioned that it wouldn't take as long as the paper from Ford mentioned. When I arrived, the person at the desk said,"this is a drop off, on Fridays this is usually .....". I explained to him about what the person had told me when I called a week or two before. This wasn't very welcoming. The work was done in about an hour which was great. More
by Mary Ann McGinn
Employees Worked With
December 04, 2022
This is a very welcoming maintenance group. I have a dealership closer and went there once and decided it was worth the extra drive time to take my SUV here. Thanks again. I have a dealership closer and went there once and decided it was worth the extra drive time to take my SUV here. Thanks again. More
by roseop56
Employees Worked With
December 04, 2022
Nice, attentive, helpfully personnel that is very important. Clean, space full and comfortability watching TV. important. Clean, space full and comfortability watching TV. More
by Maricela Flores
Employees Worked With
Other Employees :
Craig Prochaska, Brian Teitelbaum, Jim Stabl
December 04, 2022
I took my car in for a transmission issue which I had already got diagnosed for them to just tell me I have a transmission issue again and told me I would have to replace it which I already knew. They to already got diagnosed for them to just tell me I have a transmission issue again and told me I would have to replace it which I already knew. They told me they had to diagnose the car themselves just for them to not be able to a quote on how much it would be exactly More
by Jessica.2415
Employees Worked With
Brian Teitelbaum
December 02, 2022
I’m a new customer and am very happy with everything: the staffing, the ease of contacting the dealership, professionalism, courtesy, cleanliness and decor. It’s like going back in a time machine to when the staffing, the ease of contacting the dealership, professionalism, courtesy, cleanliness and decor. It’s like going back in a time machine to when the customer was valued. More
by Ednovak
December 02, 2022
Everything was fine. The tires were not rotated because they didn’t have the necessary equipment to get the lug nuts off. It was on my invoice, but I was told it wasn’t d The tires were not rotated because they didn’t have the necessary equipment to get the lug nuts off. It was on my invoice, but I was told it wasn’t done. More
by RitaSimSan
Employees Worked With
Don’t remember
December 02, 2022
I took my truck there to get mykey setting reset, And it came out with the remote starter not working I went back and they said they had nothing to do with that so I’m very very upset! came out with the remote starter not working I went back and they said they had nothing to do with that so I’m very very upset! More
by Cedez0178
Employees Worked With
Brian Teitelbaum
