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Lake Ford - Service Center

Milwaukee, WI

4.3
2,051 Reviews

2,051 Reviews of Lake Ford - Service Center

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June 25, 2021

Always a good deal to work with the professional people here... straight forward mechanics and straight prices More

by neanderthalneon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John maneage
June 25, 2021

Caleb always is personable, knowledgeable, and efficient Understands the vehicle’s issues and works efficiently to get my vehicle quickly in derived and out, . Thanks More

by Customer since 1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, Caleb Repinski
June 20, 2021

Friendly, professional, and responsive staff. Would revisit and recommend to others. Yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by Adamgoody
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 19, 2021

Caleb and other service writer took great care of us outoftowners in need of quick help. Very clean and inviting service area. We thank you! More

by Polson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 15, 2021

Very happy with all who were a part of the process. Everything I asked for was done spot-on. 5 stars! Will recommend dealership. Hurray! More

by pcmopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Brockmeyer (Service)
June 15, 2021

Nice customer waiting area, good coffee, and great service. Was told pretty busy might be a little longer then normal. Had a cup of coffee, watched a little tv and was told car was ready and washed More

by atislusis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 11, 2021

I was able to schedule my truck maintenance when it was convenient for me, they keep me informed of the progress and even washed my truck More

by milljo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 10, 2021

Caleb took very good care of me. Kept me updated w my car. Very nice people there at your dealership. There was a lsdy there also in the service deot area that was always smiling More

by jctotin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica. I think, Caleb Repinski
June 10, 2021

Was surprised when I went in to find no employees-not even customer facing reps- wearing masks. Really? As though there weren't a pandemic going on. More

by meyerlauram
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Jun 10, 2021 -

Lake Ford responded

Thank you for taking the time to leave a review. According to the CDC; Fully vaccinated people can resume activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance. Our workplace policy is that the employees may wear a mask if they wish to, however, if they have been fully vaccinated they may choose to resume engagements without one. Please know, every guest and employee has the option to wear one and we do not discourage the use of face masks. We are sorry that your experience with us didn’t quite match your expectations, we hope we have the chance again in the future to make things right.

June 10, 2021

Nice customer waiting area, great service. Took my vehicle in for a recall notice and was told how long it would take and was given a ride home and when vehicle service was complete they called and pi More

by Keyman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
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