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Lake Hartwell Ford

Royston, GA

Overview
Employees
Reviews
4.5
86 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences. Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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1435 E Main St

Royston, GA

30662

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Showing 86 reviews

June 18, 2025

Very knowledgeable and professional as well as being friendly and efficient. Excellent experience for what is usually a mundane chore. More

by katanddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
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June 15, 2025

Everyone is very professional. The service department is one of the best I have had the pleasure of doing business with. More

by SHARON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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June 14, 2025

Great people all around, took there time and listen to what we wanted and very patient with us we couldn’t ask for better people we are very happy with the sale! More

by Joesawoscinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Martinez
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June 13, 2025

Very courteous and respectful. Met me in the Service driveway as soon as I arrived. Was on top of my Expeditions recall. More

by ksteed106
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Service
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Aug 27, 2025 -

Lake Hartwell Ford responded

We are so happy we could help! We try to get people in and out as efficiently as possible. Thank you so much for leaving us the review!

June 12, 2025

The service department is one of the best decisions I've made in regards to my auto repair needs. Honest hard working service techs. The level of Integrity that the service tech I had has been nothing short More

by mejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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June 06, 2025

Stephen(service tech) is great to work with. Staff works hard to accommodate last minute service needs and requests. More

by CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Jul 16, 2025 -

Lake Hartwell Ford responded

We know not every service appointment can be planned in advance and we try to respect everyone's time and requests as we can! We appreciate you letting us know how we've been doing and for trusting us with your ride! Thank you again!

June 06, 2025

These guys are always great to work with. They are very knowledgeable and always call before doing anything extra. More

by NEATAMIRE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Anthony and Stephen
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June 05, 2025

They are so helpful and quick to respond. Always quick to get back to you when you have questions. More

by tmhammer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Roger in the service dept.
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Jul 16, 2025 -

Lake Hartwell Ford responded

We try to assist as best we can when needed! We appreciate you letting us know how we are doing! Stephen and Roger are some of the best around! Thanks for continuing to trust us with your service and maintenance needs!

May 30, 2025

They are very helpful and very kind they listen to what you have to say they do not judge and they are very positive people More

by shanwan1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Lake Hartwell Ford responded

Thank you so much for leaving us such a glowing review! We strive to treat everyone with respect and provide the same level of service to anyone walking through the door. Thank you for trusting us with your service and purchase!

May 29, 2025

Quick and efficient. Brought my car to me and price matched. They are the best! More

by tristadennis
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
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Jun 04, 2025 -

Lake Hartwell Ford responded

Thank you so much for passing this feedback along! We strive to be the best of the best and do what it takes to earn people's business. We know if we have the deal, things will be done right! Thank you again and welcome to the Lake Hartwell Ford family!

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