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Lake Hartwell Ford
Royston, GA
98 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences.
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 98 reviews
Verified Customer
March 23, 2025
Excellent dealership and top notch service department. I feel like a valued customer every time I go see them. I trust the service that is recommended for my truck and the work is always performed as desc I feel like a valued customer every time I go see them. I trust the service that is recommended for my truck and the work is always performed as described. I would not trust my vehicle to any other service department. All of the staff is eager to please and they take the time to get to know you. Customer service is very important to me and lake Hartwell Ford is the leader in providing an excellent customer experience at a most reasonable price. I would recommend them to anyone who needs any vehicle service. More
by dwayneroxlogistics
March 22, 2025
My work car is serviced every 5,000 miles. I got stuck in traffic on my last visit and was 45 minutes late. I called the service desk to notify them and see if I could still have the car servi I got stuck in traffic on my last visit and was 45 minutes late. I called the service desk to notify them and see if I could still have the car serviced. They said no problem and promptly serviced my car on arrival More
by Richard.fife
Employees Worked With
Service department- unsure of name
March 22, 2025
Easy going and no pressure. Was able to do trade-in and drive out in new vehicle. Was able to do trade-in and drive out in new vehicle. More
by seann947
Employees Worked With
March 22, 2025
Despite having good credit, down-payment, and a trade in all other dealerships acted like they didn't want to sell me a truck. When I got to Lake Hartwell Ford I was created by Kevin. After listening to m all other dealerships acted like they didn't want to sell me a truck. When I got to Lake Hartwell Ford I was created by Kevin. After listening to my needs and budget he returned in 5 minutes with my future truck. All around solid team working there. More
by Jon
Employees Worked With
Kevin Martinez
March 22, 2025
Outstanding service. They were going to have my truck for a longer time and set me up with a loner. I had no alternative since my wife can't drive. It was greatly appreci They were going to have my truck for a longer time and set me up with a loner. I had no alternative since my wife can't drive. It was greatly appreciated. The service is always done exceptionally good and timely. More
by ssanderscg48
Employees Worked With
March 22, 2025
Ryan made the process super easy! Thanks to the whole team! I love my new Ranger! Will definitely get my next vehicle from Lake Hartwell Ford! Thanks to the whole team! I love my new Ranger! Will definitely get my next vehicle from Lake Hartwell Ford! More
by phillipskim64
Employees Worked With
Other Employees :
Ryan Dove, Will Palenzuela, Kevin Martinez
March 22, 2025
N/A wish they could spend more time on the operating of the vehicle. Just to many things to lean. the vehicle. Just to many things to lean. More
by phil1derby
