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Lake Hartwell Ford - Service Center

Royston, GA

4.5
61 Reviews
Call Service Center (706) 249-4190

61 Reviews of Lake Hartwell Ford - Service Center

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July 12, 2025

This dealership is close by and the staff is very nice when I bring my car in. More

by anitaray63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and office
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Jul 16, 2025 -

Lake Hartwell Ford responded

Thank you so much for the kind words and review. We appreciate you taking the time to leave this for us greatly and hope to always work for these 5 star reviews.

July 07, 2025

Very informative, quick with service and kind. Will truly consider buying my next vehicle from them as the service department is very good. More

by globe777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve?
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Jul 14, 2025 -

Lake Hartwell Ford responded

Thank you so much for the words of encouragement about our service department. We hope that each and every visit here results in the same experience and we are so glad you chose us. Thanks for being part of the Lake Hartwell Ford family!!

July 04, 2025

Great timely professional service! ! I was kept up to date throughout the service process Roger is very knowledgeable and informative More

by daddy2tck
Recommend Dealer
Yes
Employees Worked With
Roger
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Jul 14, 2025 -

Lake Hartwell Ford responded

We are so grateful for our customers such as yourself that trust us day in and day out to get the job done and deliver on our customer service as well. Thank you for taking the time to let others know how we are doing too!!

July 03, 2025

Action on our issue was taken care of quickly. Service person kept us updated on repair time. More

by Kevin.peterson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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July 01, 2025

Excellent attention to detail. Great hospitality! Provided courtesy vehicle during service, too! Honored warranty - even when purchased from another dealer! Overall, Outstanding More

by Taco Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in Service
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Jul 09, 2025 -

Lake Hartwell Ford responded

We are so glad to hear of your experience! We try our best to accommodate all of our customers, regardless of their purchasing dealership. Thank you for taking the time to let us know how we did and we cannot wait to work with you again in the future!

July 01, 2025

Rodger is the most unprofessional and rude person I’ve ever met. Would not recommend More

by Madisonbreannj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rodger
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Jul 09, 2025 -

Lake Hartwell Ford responded

We are really sorry to hear of your experience with Rodger and the service department. We have escalated this concern to our supervisors to ensure another customer does not have the same experience. Thank you again for the feedback to allow us to improve.

June 24, 2025

Case Jackson and Roger Sutherland are top notch! They go out of their way to help and service our needs! More

by drmichaellee0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Jackson
Report | Print
Aug 27, 2025 -

Lake Hartwell Ford responded

Thank you so much for the kind words and great review! We appreciate you taking the time to let others know of our 5 star service to you. We are thankful for your business and cannot wait to see you again.

June 24, 2025

Case Jackson and Roger Sutherland are top notch! They go out of their way to help and service our needs! More

by drmichaellee0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Jackson
Report | Print
June 18, 2025

Very knowledgeable and professional as well as being friendly and efficient. Excellent experience for what is usually a mundane chore. More

by katanddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
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June 15, 2025

Everyone is very professional. The service department is one of the best I have had the pleasure of doing business with. More

by SHARON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
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