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Lake Hartwell Ford - Service Center

Royston, GA

4.5
61 Reviews

61 Reviews of Lake Hartwell Ford - Service Center

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June 13, 2025

Very courteous and respectful. Met me in the Service driveway as soon as I arrived. Was on top of my Expeditions recall. More

by ksteed106
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Service
Aug 27, 2025 -

Lake Hartwell Ford responded

We are so happy we could help! We try to get people in and out as efficiently as possible. Thank you so much for leaving us the review!

June 12, 2025

The service department is one of the best decisions I've made in regards to my auto repair needs. Honest hard working service techs. The level of Integrity that the service tech I had has been nothing short More

by mejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
June 06, 2025

Stephen(service tech) is great to work with. Staff works hard to accommodate last minute service needs and requests. More

by CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 16, 2025 -

Lake Hartwell Ford responded

We know not every service appointment can be planned in advance and we try to respect everyone's time and requests as we can! We appreciate you letting us know how we've been doing and for trusting us with your ride! Thank you again!

June 06, 2025

These guys are always great to work with. They are very knowledgeable and always call before doing anything extra. More

by NEATAMIRE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Anthony and Stephen
June 05, 2025

They are so helpful and quick to respond. Always quick to get back to you when you have questions. More

by tmhammer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Roger in the service dept.
Jul 16, 2025 -

Lake Hartwell Ford responded

We try to assist as best we can when needed! We appreciate you letting us know how we are doing! Stephen and Roger are some of the best around! Thanks for continuing to trust us with your service and maintenance needs!

May 29, 2025

Quick and efficient. Brought my car to me and price matched. They are the best! More

by tristadennis
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
Jun 04, 2025 -

Lake Hartwell Ford responded

Thank you so much for passing this feedback along! We strive to be the best of the best and do what it takes to earn people's business. We know if we have the deal, things will be done right! Thank you again and welcome to the Lake Hartwell Ford family!

May 19, 2025

I would not recommend to anyone. After 6 years of service with them. I had a recall on my vehicle and had to get my motor replaced. ( I drove the vehicle there) After a few months I More

by breanasanders769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

The service department is very good. They take very good care of both my vehicles. I have never in the last 6 years of their service given me any reason to complain. They are very thorou More

by ssanderscg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Lake Hartwell Ford responded

This is such a great review and good feedback for us! We always try to take care of our customers and we are so glad you're a repeat customer with us. We hope you will continue to return in the future as well!

May 07, 2025

Great service. Replaced my top and did a great job They do good work in my opinion More

by jrefd
Recommend Dealer
Yes
Employees Worked With
Service
May 03, 2025

always a good dealing with the guys in the service department. They treat you good. More

by cbentley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dove
3
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