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Lakeland Ford

Lakeland, FL

4.9
3,183 Reviews

1430 W Memorial Blvd

Lakeland, FL

33815

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3,183 Reviews of Lakeland Ford

February 10, 2021

Lakeland Ford made buying a new vehicle easy!! Gerrick Lakeland Ford made buying a new vehicle easy!! Gerrick went above and beyond getting everything ready before we got there! Thank you so very much! More

by KIMMIESUEHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Svitzer. 5 Stars plus, James Wrinkle
February 06, 2021

You cant buy a truck from these guys, on the lot or in transit, without paying them to install $2000 worth of overpriced options. Even if you don't want them. More

by bailey33v
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Berndt
Feb 12, 2021 -

Lakeland Ford responded

Bailey33v - Thank you for your rating and review. Every new vehicle at Lakeland Ford has dealer installed options. These fees are included with every new vehicle purchase and are included as part of the inspection, processing and preparation of every vehicle. Window tint, paint protection, lip and edge guards, protective interior coating and nitrogen filled tires add to the longevity and durability of every vehicle. Every new vehicle is fully inspected upon arrival to ensure it meets the highest quality standards expected by our customers and services are performed prior to any vehicle being made available for purchase. Thank you for your concern. If you would like to address your concerns with the owner, a quick link is available on all of our websites top menu "Talk to the Owner" - your message will be sent directly to the owner. Again, thank you for your rating and review and we appreciate the opportunity to earn your business.

Feb 12, 2021 -

bailey33v responded

Yet, the "Lakeland price" in big bold letters on every vehicle listed on their website does not include these fees which are substantial and taxed. The small print below that few read lists the types of fees that will be added but not the price for these dealer installed options. Everyone expects a dealer fee, few suspect inflated accessories that many may not want or need. Just another way to add to the bottom line of a greedy dealership. I recommend folks to shop from others that do not participate in this practice.

Sep 18, 2024 -

bailey33v responded

just saw this response (yes, years later) Bought my truck a few weeks after this exchange elsewhere with zero inflated cost junk “add ons” from Alan Jay Ford in Wachula.

February 06, 2021

It was a great experience and really was impressed with the dedication of helping and curtousy done by jackson and his team Great Job Guys More

by DANIELQUIJADA799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Morgan, Jordan Iverson
February 06, 2021

Hi Jackson was amazing was very genuine was probably the best experience we have every had with a salesman Jackson was very friendly an amazing salesman we really enjoyed our experience with him More

by Brian_hillhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Morgan
February 06, 2021

My experience was one to remember. The atmosphere was good and clean, the people there were fun, everyone looked professional and made my day. 10/10 would recommend to anyone! More

by Tatianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Uria
February 05, 2021

Great experience at Lakeland Ford with Lawrence Christian! We absolutely LOVE our new truck and are very happy the process was smooth and efficient! Our previous car buying experience at a differ More

by Aivanhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Christian
February 05, 2021

Great experience with the extra help getting everything needed to get from a totaled vehicle to a new car. Also help get my wife's phone connected so we can use this in several ways. Frank helped us to und More

by SCHLICHTING851
Recommend Dealer
Yes
Employees Worked With
Frank Uria
February 04, 2021

They are great to deal with! Jackson is a very friendly young man. Very easy to talk to. He worked hard to get us a good deal. More

by Pooh61865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Morgan
February 04, 2021

Excellent and quick service, I came it for a recall repair with trade-in options in mind. I was helped quickly and efficiently by both sales and service. More

by Zackrwhitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Iverson
February 04, 2021

Thanks to Manny for taking care of me and my wife!!! We are very happy with our 2020 lariat ranger!!! Excellent service and and excellent sales man!!! More

by Whitman.jerry
Recommend Dealer
Yes
Employees Worked With
Emmanuel Goveo
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