Back

Lakeland Ford

Lakeland, FL

4.9
3,183 Reviews

1430 W Memorial Blvd

Lakeland, FL

33815

Directions

By Type

3,183 Reviews of Lakeland Ford

November 17, 2020

Our visit was great, Emmanuel was very professional and pleasant to work with. The only thing negative I can say is that I really wish that we were given ample time to review the extended warranties avail More

by CARLA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Goveo
November 14, 2020

promised a gift card for a test drive and still begging for it four months later ( I did by the truck!!!!) False advertisement!! No help resolving it More

by DONNA.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't see him
Nov 16, 2020 -

Lakeland Ford responded

Donna - We reached out to you this past weekend regarding your review. As stated, our records indicate that the gift card was issues on 9/8/2020 and redeemed the same day. The $50 Visa gift card was sent from a 3rd part vendor (we use a fulfillment company for processing). Because the card was redeemed, we cannot re-issue the card, however as stated, you can contact the vendor directly if you believe the card was never redeemed. They can verify the digital delivery and point of specific redemption. We apologize for any inconvenience but unfortunately we have no control once the card has been issued and redeemed.

November 14, 2020

Every negative thing I ever felt over the years about car dealerships changed after working with Avery Guyton. His honesty combined with knowledge of the car and professionalism was amazing. He led me throug More

by SHINEON1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Guyton
November 13, 2020

This is my 8th vehicle from Lakeland Ford, all with Lawrence Christian. Every transaction has been great! Never feel like I'm being pressured or hassled. Everyone involved in the deals have been respec More

by Cbd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Christian
November 12, 2020

We had a great purchasing experience through this dealership! The staff was very knowledgeable and helpful in ensuring we received the best deal possible. Many thanks!! More

by B.FEAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cansler
November 12, 2020

Amazing experience at your dealership. The staff was friendly, knowledgeable , easy going and extremely welcoming. Best car buying experience I've ever had. I couldn't recommend your establishment eno More

by DAVENERDY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berndt
November 12, 2020

Jackson Morgan and Lakeland Ford exceeded my expectations! They made a normally unpleasant process enjoyable! I am very pleased with my new Explorer and would recommend them to everyone! More

by mschattgen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wrinkle, Jackson Morgan
November 12, 2020

Purchased a Ford Edge on 11/11/2020 from Mike Waitzman. Mike was very professional and really worked hard to get us a great price on our new vehicle. The dealership is very nice and everyone there was so n More

by slgalanty
Recommend Dealer
Yes
Employees Worked With
Michael Waitzman
November 11, 2020

Matthew and the team at Lakeland Ford were so helpful with my Ford Transit Connect purchase. He took the time to go over all of the features and set up my app. Knowing I was busy, he scheduled a good t More

by CROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Robinson
November 10, 2020

I came in to get an oil change for my 2018 escape and left with a 2020 escape. Love the new car as the other one had been picked in a hurry for transporting my dad. The red of the new one is the color I More

by DJAXN4257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Davis, James Wrinkle, Frank Uria
...
168
...