Lakeland Ford

We set a price goal and get went out of his way to make it happen. Love my truck. It runs great can't wait to take it hunting it happen. Love my truck. It runs great can't wait to take it hunting More

Appreciated the time Avery took with us going over the truck and explaining the bells & whistles. Very happy with our purchase and would definitely recommend Avery & Lakeland Ford to friends/family. truck and explaining the bells & whistles. Very happy with our purchase and would definitely recommend Avery & Lakeland Ford to friends/family. More

Jordan and his side kick were great. They took the time to take me up and down the aisles of trucks and rated my reaction. They made the whole experience enjoyable. Kim in financing had me laughing the w to take me up and down the aisles of trucks and rated my reaction. They made the whole experience enjoyable. Kim in financing had me laughing the whole time. The manager James jumped right in to help every way he could. More

Good experience at your dealership, salesperson Trevor made the experience easy and straightforward. My one complaint would be that I was unaware of the vehicle only having one key. The extra cost of the made the experience easy and straightforward. My one complaint would be that I was unaware of the vehicle only having one key. The extra cost of the ignition key was a $200., a item that should have been revealed before the signing the sales agreement. Some compensation should be given in these type circumstances. More

Richard Berndt is a fabulous sales person. He was so very helpful from the very first phone call I made to discuss the purchase of this beautiful F-150 through the orientation to the vehicle. It has been the helpful from the very first phone call I made to discuss the purchase of this beautiful F-150 through the orientation to the vehicle. It has been the very best experience and we can’t thank you enough. More

Rich did an awesome job helping me out and was very helpful through the whole process.m! I appreciate that there were no hidden fees and they were very upfront with pricing, no BS! My experience was a helpful through the whole process.m! I appreciate that there were no hidden fees and they were very upfront with pricing, no BS! My experience was awesome and anyone looking for a ford go to Lakeland! More

John was amazing! Lakeland Ford did it disappoint. I made the mistake and bought my son a vehicle at another dealership and will never do that again. Today he has a truck thanks to Lakeland Ford. They will the mistake and bought my son a vehicle at another dealership and will never do that again. Today he has a truck thanks to Lakeland Ford. They will always have my business! Go see Billy and John Allen today. More

We had an awesome experience buying a car for our daughter. Richard did a fantastic job. He worked tirelessly to get her into a car. Richard went way above and beyond to help, and recognize our grand daughter. Richard did a fantastic job. He worked tirelessly to get her into a car. Richard went way above and beyond to help, and recognize our grandson as well. Thank You for all of your help. You are definitely 5 star. Taunita Johnson More

Too much nickle and dime haggling. Credit person held us up for no reason and didn't care about our time waiting to get to sign closing paper work completed. His slow work caused my wife to have drive home up for no reason and didn't care about our time waiting to get to sign closing paper work completed. His slow work caused my wife to have drive home an 1.5 hrs in the dark and rain and it could have been avoided. The Escape has developed an engine leak within the first week of ownership. Car has under 9K miles. Follow up communication responding my inquires has been non-existent. Four contacts on my part and zero responses from sales department. Compare treatment and time to sign papers with Brandon Ford, the largest selling dealer in the Ford system or Bartow Ford, Lakeland is the slowest processing after the price has been nickeled and dimes settled. I will say that being a holiday weekend and clearing up a credit issue did cause some delay but that out of the way credit clerk dragged his feet even after I complained. He wasn't moving faster for anyone. I see this as poor customer satisfaction training. Additionally I saw many people standing around waiting to sign off and they were waiting much too long to complete the paper work. Management needs to address the performance and provide coaching and counseling to him on the necessity to be customer driven. The customer is Job #1, it why the dealership is in business. Not happy with my engine leak either. Car was a Certified Pre-Owned! I have been let down as a customer. More

Very nice dealership, no pressure whatsoever. Lawrence was great, very kind, honest, and genuinely a nice guy. I will definitely do business here again in the near future. was great, very kind, honest, and genuinely a nice guy. I will definitely do business here again in the near future. More