
Lakeland Ford
Lakeland, FL
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3,183 Reviews of Lakeland Ford
Fantastic! Great Deals Mr. Don New was so professional from the moment we placed our first phone call. The dealership and salesman worked together to finalize a deal in a t Mr. Don New was so professional from the moment we placed our first phone call. The dealership and salesman worked together to finalize a deal in a timely manner. We were so impressed by his knowledge we winded up buying an excellent car for ourselves and our son! This is the dealership to come to! Ask for Don New and he’ll set up a deal for you! More
Excellent Experience - All dealerships should be THIS good! Matthew was extremely helpful and found just what I needed and was looking for. He welcomed us into the dealership and listened to what we wanted in a Matthew was extremely helpful and found just what I needed and was looking for. He welcomed us into the dealership and listened to what we wanted in a truck. We had something specific in mind, and he took us right to it. Never pressured us to move forward unless we were SURE it was the vehicle we wanted. He made the paperwork process painless, and was patient in answering all of our questions about the vehicle, financing options, and the extensive warranty this dealership offers. Matt provided us service that should be industry standard but isn't. Steve in the service department was friendly and prompt in providing an unscheduled oil change on my own F-150 while we worked on completing the purchase of a new truck. He also provided me with estimates on new tires for my truck (that I knew I needed before I got here), and options for payments. This dealership puts all the other dealerships well into second place. More
Nothing short of amazing! I have purchased many vehicles here and Don New has always been beyond professional and knowledgeable. He has always gone above and beyond for me and I have purchased many vehicles here and Don New has always been beyond professional and knowledgeable. He has always gone above and beyond for me and my family. He has always been super honest and I have never felt like I was just another paycheck. He takes all the time you need and will answer anything you ask in a timely manner. If you are looking for a new vehicle I strongly urge you to give him a call. I promise it will be well worth your time. Also Justin in finance is amazing. He will haggle with the banks and make sure you are really getting a good deal. Definitely a very honest dealership More
No BS, just good business. Don New was very patient with my wife. She can be a pain. But in the end, he got the job done well and we are very happy. Don New was very patient with my wife. She can be a pain. But in the end, he got the job done well and we are very happy. More
lug nuts Had trouble with the lug nuts swelling on my escape, Bruce took care of the problem with a smile. Thank you very much, will be back soon. Had trouble with the lug nuts swelling on my escape, Bruce took care of the problem with a smile. Thank you very much, will be back soon. More
My experience was satisfactory toall that might apply. When I came into Lakeland ford i wasn’t expecting to leave the lot with a brand new truck, but push come to shove it was time for my to trade in. Don When I came into Lakeland ford i wasn’t expecting to leave the lot with a brand new truck, but push come to shove it was time for my to trade in. Don New, a fellow Ford employee, helped me with my final decision on my 2018 Ford F-150. He helped me get in a comfortable price range to where i won’t stress to much with my other adult responsibility’s. All-in-all, my experience at the Lakeland Ford Auto-mall was far beyond excellent. And i recommend anyone who’s looking for a new vehicle to go through Don New. More
2nd new car in 2 years Wow Geoff. If you're looking to buy a car, he's the man. Sold me cars 2 years in a row and its very unique to get you twice. Very polite. Wow Geoff. If you're looking to buy a car, he's the man. Sold me cars 2 years in a row and its very unique to get you twice. Very polite. More
Great Experience Came in on Sunday this the dealership would be closed. Just wanted to check out a Fiesta. Geoff showed us the Focus and figured out it meets our needs Came in on Sunday this the dealership would be closed. Just wanted to check out a Fiesta. Geoff showed us the Focus and figured out it meets our needs better. Very good with the experience and happy with my car. More
Lakeland Ford This is not the first vehicle we have bought from Lakeland Ford, and it will not be the last. This was the first time we worked with Don New. He was v This is not the first vehicle we have bought from Lakeland Ford, and it will not be the last. This was the first time we worked with Don New. He was very open and accommodating when we didn't like the first vehicle. The second one he found hit the mark and my wife is loving it. More
Great experience Richard was great! He was very helpful, knowledgable, and persistent in finding the vehicle that I didn't even know that I wanted. He was not pushy an Richard was great! He was very helpful, knowledgable, and persistent in finding the vehicle that I didn't even know that I wanted. He was not pushy and understanding of all the factors that go into the buying of a vehicle. I definitely recommend him to anyone looking for a premier truck buying experience. More