
Lakeland Ford
Lakeland, FL
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3,183 Reviews of Lakeland Ford

Richard was amazingly patient, informative, and pleasant. He answered our many questions and made the process seem so much simpler than I have ever experienced, and thank goodness, no sales pressure! Everyon He answered our many questions and made the process seem so much simpler than I have ever experienced, and thank goodness, no sales pressure! Everyone was nice. Dealership was organized, and our new vehicle is fantastic. More
This dealership is one of the best that I have been to. They are patient, kind, not pushy, and organized simple process. Jordan is the best car salesman I have met! They are patient, kind, not pushy, and organized simple process. Jordan is the best car salesman I have met! More

Traded in a 1018 Yaris iA with 3,500 miles on it and in great condition. Just had oil change 3 weeks before and full tank of gas. They low ball Kelly Blue Book trade in value then even charged a dealer $1, great condition. Just had oil change 3 weeks before and full tank of gas. They low ball Kelly Blue Book trade in value then even charged a dealer $1,500 fee for "prep for resale". Seems like a very shady tactic that after doing all the paper work they slip that in at last minute. They told me they used to charge above sticker price but Ford told them to stop, I guess this is their work around to be able to charge above sticker price. Very likely they'll charge a dealer prep when they sell the Yaris too. The only plus side is the trade in ended up being a few hundred bucks of what I paid for the Yaris new. Crazy times when used cars can be worth the same or more as when new. Kelly Blue Book actually has trade in value nearly $1,500 above what I had paid for the Yaris. More
Everyone was nice. Very inconvenient that they could not take my loan from my bank. Gave me a new loan where the monthly payments were higher than the one from my bank Very inconvenient that they could not take my loan from my bank. Gave me a new loan where the monthly payments were higher than the one from my bank and extended it from 72 months to 75 months. My first time buying a car and the whole experience was a little stressful. More
Lakeland Ford has always treated me well in the process of purchasing a vehicle. Happily doing my second transaction with Matt Robinson who always looks to do His work with Excellence. of purchasing a vehicle. Happily doing my second transaction with Matt Robinson who always looks to do His work with Excellence. More
Experience was great. Process was smooth and we felt like we where being dealt with as fast as possible. Frank was a great salesman. Wished our photo would of made it on F Process was smooth and we felt like we where being dealt with as fast as possible. Frank was a great salesman. Wished our photo would of made it on Facebook so we could proudly share it with friends. More