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Lakeland Genesis
Lakeland, FL
41 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 41 reviews
September 12, 2022
Tom is exceptional, he quickly gets back with you, takes time to explain all the various details. I really liked him and he's super helpful and has attention to details. The dealership is very excited about time to explain all the various details. I really liked him and he's super helpful and has attention to details. The dealership is very excited about their renovation, and I am super excited to have a real stand-alone GENESIS dealership. Right now, they are fixing up the Hyundai side but will then start the new state of the art GENESIS dealership. In the meantime, at their Ford dealership, which is just a short walk, they have a great food kitchen that has fantastic wraps and burgers! More
by shiloheq4708
Employees Worked With
Sami and Heidi are the ultimate valet service reps. They schedule around your time and make you feel valued!, Tom Wolf
Helpful 
August 28, 2022
Heather, my wife and I had Tom Wolf help us get a wonderful new Genesis G70! I came in and knew what I wanted, Tom made it happen, no hassle and no secret crazy high up-charges like a couple places d wonderful new Genesis G70! I came in and knew what I wanted, Tom made it happen, no hassle and no secret crazy high up-charges like a couple places down the road. would recommend Tom and the good folks at Lakeland Genesis to anyone looking for a good looking car, competitive trades, and great dealer - customer interactions! -Tyler More
by Tyler Arcari
Employees Worked With
Tom Wolf
August 27, 2022
While most of the car dealers are getting greedy with absolute insane top up pricing over MSRP, came a hope in the form of Lakeland Genesis who was selling at MSRP. They were able to hunt down the exact absolute insane top up pricing over MSRP, came a hope in the form of Lakeland Genesis who was selling at MSRP. They were able to hunt down the exact car I needed way before the promised time. I worked with Tom Wolf over phone since I wasn’t local and he patiently answered all my questions and gave the support I needed. Would definitely recommend Lakeland genesis for smoother experience and definitely Tom Wolf for extra ordinary customer care! More
by Vamsi Jonn
Employees Worked With
Tom Wolf
August 08, 2022
We went to Lakeland Genesis just to check out a GV80. We were greeted by Tom who was very helpful and showed us the only one on the lot. It was exactly what we were looking for and Tom made the buying ex We were greeted by Tom who was very helpful and showed us the only one on the lot. It was exactly what we were looking for and Tom made the buying experience very simple. Highly recommend both the dealership and salesman Tom. More
by Scott
Employees Worked With
Tom Wolf
July 25, 2022
Tom was great. Even though we were unsure of what vehicle to purchase he took his time and went out of his way to explain the difference in each vehicle and provid Even though we were unsure of what vehicle to purchase he took his time and went out of his way to explain the difference in each vehicle and provide quotes so that we could have a better comparison of the price point we wanted to be in. I would definitely recommend Lakeland Genesis if you are looking for a new vehicle and ask for Tom. More
by Zxniner
Employees Worked With
Tom Wolf
July 24, 2022
I know new vehicle inventory is scarce these days; however, if you want to avoid an unpleasant experience, I recommend NOT to go to Lakeland Automall Hyundai/Genesis dealership. I had the most disagre however, if you want to avoid an unpleasant experience, I recommend NOT to go to Lakeland Automall Hyundai/Genesis dealership. I had the most disagreeable experience while buying my new 2022 Genesis GV80 at that location. Everything seemed friendly until I met the Finance Manager, ElVIS SULFRIDGE, the most unethical, disrespectful, and lack of integrity individual I have ever met on my more than 30 years buying new cars. This person disrespectfully tried to impose the dealership financing option while I had so many other and more advantageous options myself. From that moment everything when south. Although I provided the Dealer Funding Request from my own financing institution to the dealer on 9 May 2022, the accounting department actually requested the fund on 2 June 2022 (the approved loan was about to expire). Besides that, this dealership required me to pay a 20 days payoff amount for my trade during the negotiation (not the usually 10 days); however, the accounting department paid off my trade more than 30 days later (a late fee was already added to my previous vehicle account because of the delay). This dealership’s account department is by far the worst I’ve ever seen. From 1 to 10 I rate Lakeland Automall Hyundai/Genesis 1. Avoid this location. More
by ovi60
Employees Worked With
Mike
June 17, 2022
This is my first time purchasing a vehicle from Lakeland Genesis and I’m very pleased with my purchase and experience! I love my new GV80. I want to thank Tom for helping me make the right decision when cho Genesis and I’m very pleased with my purchase and experience! I love my new GV80. I want to thank Tom for helping me make the right decision when choosing my new ride! I also want to thank Tyrin for helping me get acquainted with all the new technologies and getting in and out the delearship quickly the day of purchase!!! More
by Tee
Employees Worked With
Tyrin Ashley and Elvis, Tom Wolf
