Lakeland Hyundai
Lakeland, FL
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3,299 Reviews of Lakeland Hyundai
Excellent Experience! Working with Tom was an amazing experience! He helped us through the whole process from start to finish while making sure we were happy and comfortabl Working with Tom was an amazing experience! He helped us through the whole process from start to finish while making sure we were happy and comfortable! More
STUPENDOUS Nothing ever becomes real until it is experienced ! Yesterday was such a day. I met Tom Wolf and our adventure began.a very friendly , honest and Nothing ever becomes real until it is experienced ! Yesterday was such a day. I met Tom Wolf and our adventure began.a very friendly , honest and forthright man. He had contacted me .asking some questions as to type of vehicle that I might want to see. I on the other hand was finding what kind of salesman he was. He had been in the airforce 8 yrs, been in sales 18 yrs.,happily married with a young son and been with Hyundai for 10 months. I thought this will be a good person to deal with.. My instinct was tight on target. Tom sat and talked with me to find out what I wanted and he hit the mark on the first try. I chose another sonata which would now make my 5th Somata in 9 yrs. Tom went above and beyond making everything fall into place and working all in right direction for me including every detail in the transaction work perfectly.all went so smoothly.and he even bought my lunch. TOM thank you.for everything. And I Love my car..! More
Awesome Tom is a great salesman. Showed me how to use all the gadgets in my new car. He has a geat personality and is a great asset to Lakeland Hyundai. Tom is a great salesman. Showed me how to use all the gadgets in my new car. He has a geat personality and is a great asset to Lakeland Hyundai. More
HYUNDAI LAKELAND AUTOMALL MINI "AUTO CITY" TEAM REVIEW Honest review that I never thought I would be writing (read more to know why). For years I had bought nothing but a Honda or Toyota and in my eyes Honest review that I never thought I would be writing (read more to know why). For years I had bought nothing but a Honda or Toyota and in my eyes Hyundai didn't reach that same level of competition until Hyundai entered the SUV market and introduced the 2020 Palisaide. Due to unforeseen circumstances of a "no fault" total loss SUV accident, I was forced to start car researching and car shopping. Everything changed when I test drove and researched Hyundai and the 2020 Palisaide. The fact that Hyunda Lakeland Auto Mall service (Tom Wolf Salesperson, Owner Greg Balasco, Elvis the Finance Man, Frescos Eatery and whole host of others who I don't even know their name) were such an organized friendly customer focused care dealership was just icing on the cake. Tom worked hard to make sure I got answers to all my questions. Our family got a tour if this very inclusive business that includes a Collision Center, Detail Center, Service Center. Truly is a one stop shop mini "Auto City". Reassuring to know that so many services can be done at one place. I have yet to put all these services (except sales) to the test and would welcome the opportunity to give another review (that includes this review) in 6, 12 and 24 months. In the end we purchased the Palisaide (10-23-19) and going forward, we put our trust in the HIGH expectation that Hyundai and Lakeland AutoMall will commit to ongoing customer care through many many years to come. More
Great experience Very caring, attentive dealer who did all they could to ensure I just happy. The follow-up phone calls and text messages after the deal make me feel t Very caring, attentive dealer who did all they could to ensure I just happy. The follow-up phone calls and text messages after the deal make me feel that I matter and not simply another sale. More
Very informative and professional , The entire staff from the young lady on line to Finance , Service and Management were so professional and pleasant,One of the features we enjoyed was The entire staff from the young lady on line to Finance , Service and Management were so professional and pleasant,One of the features we enjoyed was we were invited to have lunch next door and the staff there was also pleasant . We will differently all of our friends to Auto Mall for their new car. Tom was very good to answer all of our questions ,even after the purchase of our new Hyundai . We would certainly return to this dealership for another purchase in the future. George and Johnnie McGee More
Excellent Service I have bought my last 4 cars from Lakeland AutoMall. The last two were from the Hyundai dealership. I am always nervous about a new salesman but t I have bought my last 4 cars from Lakeland AutoMall. The last two were from the Hyundai dealership. I am always nervous about a new salesman but this was the best experience anyone could have wished for. I met Brad Gupton while searching for a Tucson. He is the online salesman. He continued to keep in contact with me and I let him know that due to the fact that I am handicapped it is extremely difficult to spend an entire day buying a car. He found a car for me and was a step ahead the whole time. I appreciate his friendly nature, his "above and beyond" attitude and his willingness to get the best for me. It was a wonderful experience. More
1st new car. Rachel Klee was wonderful. Very knowledgeable about the vehicle we wanted to purchase. Great customer service. Rachel was very attentive making sure Rachel Klee was wonderful. Very knowledgeable about the vehicle we wanted to purchase. Great customer service. Rachel was very attentive making sure we where comfortable and happy. More
Good experience Had a good time working with them. They had the patients to show me all the details and explained everything even it was late and almost time to close Had a good time working with them. They had the patients to show me all the details and explained everything even it was late and almost time to close the shop. More
Amazing! And does a wonderful job getting people the cars they desire :)very quick and professional and always smiling love the service she brings everyday they desire :)very quick and professional and always smiling love the service she brings everyday More









