We went there years ago to trade in a 3 year old Elantra that was never wrecked, clean, and had about 40k miles, for a Van since we had 3 young kids at the time. We waited forever and they were not very friendly, but eventually they drove our trade and let us drive a basic new family van. Again, we waited a long time after that (someone told us they were shopping around our vehicle) and when we finally got into Manny's office (a person with NO personality for compassion at all) he offered us 500 bucks for our car and acted like he was doing us a favor. We were shocked. He didn't care, a "take it or leave it" attitude, and no one else was running into the doors at that dealership. This place was a joke in a sad way.