Lamarque Ford Inc.

I lost my Taurus to a hurricane (Francine), the people at Lamarque were very helpful, listened to what I was looking for in a replacement vehicle. John Rump and Don Bien-Aime are a great team. After explaini Lamarque were very helpful, listened to what I was looking for in a replacement vehicle. John Rump and Don Bien-Aime are a great team. After explaining I needed a vehicle that could accommodate taking my mother to and from doctors appointments, something she could get into without any trouble. I gave them 3 types of vehicles I felt would work for me. Sadly the Taurus was discontinued and I personally cannot fit in a smaller sedan, our focus shifted to the Explorer. They showed me the one I wound up deciding to get. There was no pressure, they were patient while I talked to my family to get their thoughts. In a very stressful moment in my life, they were very helpful in reducing any stresses that come from purchasing a new (to me) vehicle. Thank you again for the tremendous help at a very tough junction in my life. More

Felipe at Lamarque Ford in Kenner was the most pleasant experience I have EVER had in customer service!!!! He could not have picked a better vehicle for us. We will tell everyone we can about this location experience I have EVER had in customer service!!!! He could not have picked a better vehicle for us. We will tell everyone we can about this location and especially Felipe!!!!! More

The salesperson and sales manager were extremely helpful and accommodating. Do to their professionalism, I have purchased 4 vehicles in the past 5 months. I highly recommend Lamarque Ford. and accommodating. Do to their professionalism, I have purchased 4 vehicles in the past 5 months. I highly recommend Lamarque Ford. More

Very personable and cared about building a relationship. Follow up with the salesperson was timely and answered all of my questions in a professional manner Follow up with the salesperson was timely and answered all of my questions in a professional manner More

The transaction was very smooth. The sales woman Irene was very helpful and even delivered my car to me. Great customer service from her and the manager Ray. The sales woman Irene was very helpful and even delivered my car to me. Great customer service from her and the manager Ray. More

I had a terrible experience with Ford of Harvey and then went to Lamarque. What a difference ! The people at Lamarque Ford were so professional, warm and genuine. went to Lamarque. What a difference ! The people at Lamarque Ford were so professional, warm and genuine. More

They were very helpful in getting me happy with my truck They bent over backwards to see I got what I wanted My salesman was great Thanks so much for your help They bent over backwards to see I got what I wanted My salesman was great Thanks so much for your help More

Great communication through the entire process. Love having an one stop shop for everything needed for my new ride Love having an one stop shop for everything needed for my new ride More

Professional and courtesies throughput the car buying process. Salesperson and entire staff was very helpful. process. Salesperson and entire staff was very helpful. More

My second review of this dealer. We picked up our used car from them and drove it back to Georgia. We did go over the car. All looked good. After the long ride home we unloaded and w We picked up our used car from them and drove it back to Georgia. We did go over the car. All looked good. After the long ride home we unloaded and went to bed. Next morning pulled it out of the garage. Upon inspection found they put a different brand of tire on the rear. Bridgestone on front and Goodyear on rear. Obvious reason I believe is they were cheaper than the Bridgestone tires. I just got off the phone Ray Hoffman who seemed to care less about it. We love the car. Dealership now. Not so much More