Lamarque Ford Inc.

Ray Hoffman and staff have gone above and beyond to assist with my son’s first truck. Looking forward to future business with them. assist with my son’s first truck. Looking forward to future business with them. More

Have been buying from lamarque for tge past 35 years. Tgat should say it all. Tgat should say it all. More

I can only speak on the used car side. The sale was easy and sales man were great. When all the paperwork was done they asked to keep the car a day or two, to do a complete check of the v The sale was easy and sales man were great. When all the paperwork was done they asked to keep the car a day or two, to do a complete check of the vehicle. I was pleased they wanted to do this and being a Saturday i didn't think the timeline was bad. Monday afternoon i was told they found an issue, and needed to order a part. Tuesday the problem wasn't fixed I was told definitely Wednesday. Wednesday came around i was told the problem was a battery connector and it was fixed, but now they found a problem with the tailgate and they needed to order a part AGAIN. Thursday my license plate came in but my truck was still waiting on a part. Spoke with manager and he apologized and said it would be done Friday. It was finally done in Friday. Not sure how they do inspection but I would go through it all and order all parts at once. Felt like i wasn't important once the sale was made. More

I lost my Taurus to a hurricane (Francine), the people at Lamarque were very helpful, listened to what I was looking for in a replacement vehicle. John Rump and Don Bien-Aime are a great team. After explaini Lamarque were very helpful, listened to what I was looking for in a replacement vehicle. John Rump and Don Bien-Aime are a great team. After explaining I needed a vehicle that could accommodate taking my mother to and from doctors appointments, something she could get into without any trouble. I gave them 3 types of vehicles I felt would work for me. Sadly the Taurus was discontinued and I personally cannot fit in a smaller sedan, our focus shifted to the Explorer. They showed me the one I wound up deciding to get. There was no pressure, they were patient while I talked to my family to get their thoughts. In a very stressful moment in my life, they were very helpful in reducing any stresses that come from purchasing a new (to me) vehicle. Thank you again for the tremendous help at a very tough junction in my life. More

Felipe at Lamarque Ford in Kenner was the most pleasant experience I have EVER had in customer service!!!! He could not have picked a better vehicle for us. We will tell everyone we can about this location experience I have EVER had in customer service!!!! He could not have picked a better vehicle for us. We will tell everyone we can about this location and especially Felipe!!!!! More

The salesperson and sales manager were extremely helpful and accommodating. Do to their professionalism, I have purchased 4 vehicles in the past 5 months. I highly recommend Lamarque Ford. and accommodating. Do to their professionalism, I have purchased 4 vehicles in the past 5 months. I highly recommend Lamarque Ford. More

Very personable and cared about building a relationship. Follow up with the salesperson was timely and answered all of my questions in a professional manner Follow up with the salesperson was timely and answered all of my questions in a professional manner More

The transaction was very smooth. The sales woman Irene was very helpful and even delivered my car to me. Great customer service from her and the manager Ray. The sales woman Irene was very helpful and even delivered my car to me. Great customer service from her and the manager Ray. More

I had a terrible experience with Ford of Harvey and then went to Lamarque. What a difference ! The people at Lamarque Ford were so professional, warm and genuine. went to Lamarque. What a difference ! The people at Lamarque Ford were so professional, warm and genuine. More

They were very helpful in getting me happy with my truck They bent over backwards to see I got what I wanted My salesman was great Thanks so much for your help They bent over backwards to see I got what I wanted My salesman was great Thanks so much for your help More