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Lampe Chrysler Dodge Jeep Ram

Visalia, CA

Overview
Reviews
4.7
122 Reviews
Call Dealership (559) 737-6400

151 Neeley Rd.

Visalia, CA

93291

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Showing 122 reviews

July 03, 2025

It has always been a pleasure to have my truck serviced there, also the sales people there were nice when I purchased it More

by lcbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hoxie
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July 03, 2025

I am very unhappy with the service I received. I asked for my tires to be inflated to 35. They were not inflated to MY specifications. I also stated leaking air after my rotation. I took my car to More

by teddy_4_bears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Fugghett, Express Team2
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Jul 09, 2025 -

Lampe Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're truly sorry to hear that your recent visit did not meet your expectations, especially as a loyal customer—we never want anyone to feel overlooked or undervalued. We take your concerns seriously. The issue with the tire pressure and the missed bolt is concerning, and we understand how frustrating that must have been. We also regret the confusion regarding the power steering fluid and the car wash product used. These are not the standards we strive to uphold. We’d appreciate the opportunity to speak with you directly and make things right. If you're open to it, please contact Jessica Jimenez, at jessica.jimenez@lampedodge.com or stop by at your convenience. Your trust means a lot to us, and we’d like the chance to earn it back.

July 02, 2025

Short version Took truck in for tranny service on a Thursday picked up that evening oil all under truck Friday morning washed it off took on 200 mile trip pulling my dump trailer loaded got home in aft More

by Esch9928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jul 07, 2025 -

Lampe Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience. We're truly sorry for the inconvenience and concern caused by the transmission service and the fluid levels on your vehicle. That should never have happened, and we completely understand your frustration—especially after traveling a long distance and towing a loaded trailer. Your feedback has been shared with our service team to help prevent situations like this moving forward. We take vehicle safety and proper servicing very seriously, and we appreciate the opportunity to make things right. If you’d be open to further discussion, please reach out to Jessica Jimenez, jessica.jimenez@lampedodge.com. We value your business and hope to restore your confidence in us.

July 01, 2025

They treat you like a friend and not just a customer. From Alex to Mike to Francisco and everybody we were treated right. The day of purchase took awhile but it was well worth it. I would do business her More

by TNTRAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Mike, Francisco and a couple of others
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June 29, 2025

Great service, exceeded my expectations. Went in for an oil change and they also rotated my tires and washed my truck. More

by Jesusandrade52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura hoxie
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June 27, 2025

This dealership has outstanding customer service. From the very beginning they were welcoming and helpful. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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June 25, 2025

Matt was very helpful in getting us in for service. Service Dept. evaluated the car (Jeep Grand Cherokee), found the problem, and had it fixed quickly. Matt didn't know that the week we had car problem More

by tulejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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June 25, 2025

They were helpful and provided great service. Very good service and excellent follow up. Happy More

by Pfeifferinc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
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June 18, 2025

I HAD AN ISSUE WITH MY DODGE, GOT IT BACK SAME DAY, RUNNING LIKE A TOP. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I AM TERRIBLE WITH NAMES 2ND CHAIR FROM THE RIGHT
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Jun 20, 2025 -

Lampe Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience, Steve! We're thrilled to hear that we could resolve your issue quickly and get your Dodge running smoothly. Your satisfaction is our top priority!

June 10, 2025

Ask for Signey Hicks, in service she communicates well without any attitudes that you might get from some of the other service advisors, she follow up well being a commercial fleet we have numerous opport More

by rebeln8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Signey Hicks
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