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Lancaster County Subaru

East Petersburg, PA

4.7
118 Reviews

5260 Main St

East Petersburg, PA

17520

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118 Reviews of Lancaster County Subaru

August 16, 2023

There is not a better service department at a dealership than Lancaster County Motors. Very pleased with all facets of their operation. More

by Linlomgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 16, 2023 -

Lancaster County Subaru responded

We're so glad to know you had a great experience with our service department at Lancaster County Motors Subaru. Thanks for the positive feedback and we look forward to serving you again in the future!

August 13, 2023

Great service…organized… accurate. . enjoyable experience buying a vehicle that Sue was extremely up to date with… always smiling. Thank you! More

by Crachil6@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sue
Aug 15, 2023 -

Lancaster County Subaru responded

We're delighted to know you had an enjoyable experience at Lancaster County Motors Subaru! It's great that Sue could assist in making your vehicle purchase a smooth one. Thanks for the kind words and happy driving!

August 03, 2023

Very clean/calm/welcoming waiting space Patient and helpful when we couldn’t find the insurance card Free car wash voucher Many appointment options Staff at check in were minimally courteous More

by 917bows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 04, 2023 -

Lancaster County Subaru responded

We appreciate your feedback! It's great to know that you found our waiting area clean and welcoming, and we're glad the free car wash voucher was a nice touch. We'll work on improving our courtesy at check-in - thanks for choosing Lancaster County Motors Subaru!

July 26, 2023

Exceptional hospitality by an automobile service dept. I’ve never felt so welcome. Getting my car serviced was enjoyable. More

by Wgblissful
Recommend Dealer
Yes
Employees Worked With
Me
Jul 26, 2023 -

Lancaster County Subaru responded

We're delighted to know you felt so welcome at our service department here at Lancaster County Motors Subaru. It's great that we could make your car servicing experience enjoyable! Thanks for the positive feedback.

July 25, 2023

The usual exemplary, helpful, and friendly service from everyone with whom l interacted. Great waiting area. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleen. I don't remember others' names.
Jul 26, 2023 -

Lancaster County Subaru responded

Hi Kim! We're delighted to know you enjoyed our service and waiting area at Lancaster County Motors Subaru. Thanks for your kind words!

July 25, 2023

Service is very good and the people are easy and pleasant to deal with when you bring your car in for service More

by pdangler745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Kile
Jul 25, 2023 -

Lancaster County Subaru responded

Thank you for the kind feedback! We're glad to know you had a positive service experience with our team at Lancaster County Motors Subaru. Hope to see you at your next visit. Safe travels!

July 08, 2023

I was treated with respect and kindness. Tha salesmen answered any questions, gave helpful remarks. The experience was so good that I will return and advise others to test drive a Subaru. More

by k51goodfellow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen, Mathew
Jul 10, 2023 -

Lancaster County Subaru responded

Thank you for the positive review! We're glad to hear that you had a great experience at Lancaster County Motors Subaru. Your recommendation means a lot to us, and we look forward to serving you again in the future. Have a wonderful day!

June 29, 2023

Coleen in service was excellent. She noticed me immediately, ended a conversation with another employee, and assured me that my added requests would be completed. Everything was do More

by heberling611
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Coleen
Jun 30, 2023 -

Lancaster County Subaru responded

Thank you for the kind words! We're glad to hear that Coleen provided excellent service and took care of your requests in a warm and friendly manner. We appreciate your support, and we look forward to serving you again at Lancaster County Motors Subaru!

June 21, 2023

Went to Lancaster County Motors Subaru for an inspection, but instead I was treated like an assumed fool. The only thing they could find wrong was my wiper blades, however they still called me with over $10 More

by tinalucille70
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Sally
Jun 22, 2023 -

Lancaster County Subaru responded

Tina, we never want our customers to feel taken advantage of or receive unnecessary charges. Just not sure how you would arrive at your statements after multiple conversations with you and your 'technician'. I would appreciate the opportunity to discuss this further and see how to explain your vehicle's simple conditions and needs. Please reach out to me directly so we can address your concerns. Ryan, 717-569-4514 ext. 1401

June 16, 2023

Had a very nice experience today. Had an oil change and multi inspection and the tires checked for correct air pressure. Recommend to change air filter. Which they showed me before I More

by Whiterogue1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Jun 19, 2023 -

Lancaster County Subaru responded

We're so glad to hear that you had a great experience at Lancaster County Motors Subaru! Our team is always here to help with your automotive needs, and we appreciate your recommendation. Thank you for choosing us for your oil change and inspection. Drive safely and please don't hesitate to reach out if we can be of service again in the future!

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