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Lancaster Dodge Ram FIAT

Lancaster, PA

4.7
326 Reviews
Call Dealership (717) 553-0629

1475 Manheim Pike

Lancaster, PA

17601

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326 Reviews of Lancaster Dodge Ram FIAT

August 31, 2023

The customer service representatives are always friendly, helpful and accommodating. My car is always ready when promised. More

by tak5555@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 31, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking the time to rate us! We value and appreciate your business!

August 29, 2023

It is always a pleasure dealing with Lancaster Dodge Ram. All employees are professional and very efficient. GREAT JOB!!! More

by jsala2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Herr, Dean Pugliese, Rafael Tejeda
Report | Print
Aug 30, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for such a wonderful review! We truly value and appreciate your business!!

August 28, 2023

I have been using Lancaster Dodge for 7 yrs. They have always been very helpful and friendly. More

by cdiv46
Recommend Dealer
Yes
Employees Worked With
Terri was the service representative
Report | Print
Aug 28, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We truly value and appreciate your business.

August 28, 2023

As always, they're always professional and helpful. Always answering any tech questions and service warranty information. More

by puggregorio92
Recommend Dealer
Yes
Employees Worked With
One technician and Christi, customer service
Report | Print
Aug 28, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We value and appreciate your business!

Nov 24, 2023 -

puggregorio92 responded

Thank you!

August 28, 2023

Prompt and efficient . Service tools as long as stated and everything was reviewed once complete. More

by dave55williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Shertzer
Report | Print
Aug 29, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

August 21, 2023

Slow service and didn’t notify me when done. Poor waiting area. Was not just this time but has happen in the past. More

by daviscl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Pugliese
Report | Print
Aug 21, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review. Please accept our apologies for not notifying you when your car was finished. We just found out that our "text" service that you were using to contact us is having some issues. I verified that our service department did send the text that your vehicle was done and it shows that the text went through. Again, please accept our apologies for any iinconvenience this may have caused you. We do value you as a customer and appreciate your business. Dean Pugliese, GM

August 21, 2023

Lancaster Dodge. ..People that keep their word, know what they are doing, get it done timely and are some of the nicest people I've ever met!!! More

by PHOENIX382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri & Dennis, Excellent People
Report | Print
Aug 22, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business.

August 18, 2023

Every time I bring my truck in, I get it back and I’m happy with it. Plain and simple. More

by sonoma97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Herr, Dean Pugliese
Report | Print
Aug 18, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business.

August 17, 2023

Dean Rafael great guys to deal with I'm done No more Ok This is a joke More

by mcristino241
Recommend Dealer
Yes
Employees Worked With
Dennis and Christine
Report | Print
Aug 17, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking the time to leave a review. We value and appreciate you and your business.

August 14, 2023

Always efficient and competent service at Lancaster Dodge. Techs & service writers are helpful and knowledgeable More

by safeforsrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri & Kristy, Doug Herr, Dean Pugliese, Ron Shertzer, Rafael Tejeda, Dennis Garlinger
Report | Print
Aug 16, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

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