Lancaster Honda

Brian Brown is awesome, professional and goes the extra mile I came in to Lancaster Honda for car repairs on my FY2017 honda civic. After great service, I decided to take a look at the new cars. Not intending I came in to Lancaster Honda for car repairs on my FY2017 honda civic. After great service, I decided to take a look at the new cars. Not intending to buy a new car, I was so impressed with the time, care, understanding and assistance as I was quite overwhelmed with myself. Brian Brown calmed my new car owner nerves. I LOVE MY NEW CAR! They worked magic got me a great deal, took over my bad car loan and I came out a winner. More

Loved my experience I recently leased a Honda Civic and was very satisfied with my experience. I dealt with Jordan Reaves and couldn’t have asked for a better car dealer. I recently leased a Honda Civic and was very satisfied with my experience. I dealt with Jordan Reaves and couldn’t have asked for a better car dealer. He made the process quick and easy. I would recommend him to anyone looking to buy or lease a Honda! More

Quick service Our battery terminal corroded and the battery went bad without notice. We were able to get our Odyssey started one last time in our driveway. We calle Our battery terminal corroded and the battery went bad without notice. We were able to get our Odyssey started one last time in our driveway. We called Lancaster Honda and they gave us an appointment the same day. When we dropped the van off at service it wouldn’t start again. They installed a new terminal and battery. Our service advisor even found a coupon to take a little off the bill. We were on our way by noon the following day. If Lancaster Honda didn’t see our van the same day, we would have needed a tow truck and my wife would have been without the van for a longer time. Thank you for helping a family in need. More

New car purchase a 2018 Honda Odyssey Both my Wife and I found dealing with Jordan Reaves of the Lancaster Honda dealership very fruitful. Jordan very professionally and personably answere Both my Wife and I found dealing with Jordan Reaves of the Lancaster Honda dealership very fruitful. Jordan very professionally and personably answered our questions and provided the specific car we were wanting to purchase at the best price compared to several other Honda dealerships. We found him to be a man of his word. If he said he was going to do something and gives us a quote, he stuck to his word and never tried the :"Bait and Switch" and "Add-Ons" often practiced by other dealerships. We heartily recommend him as a the guy to see if you want a new Honda. Brian King handled the financial details and did a quick thorough job. Lancaster Honda should be proud of these two employees. More

Found a great car Le'Mark Hollenshed was professional, curteous, and a great pleasure to work with. There was no pressure and he was very informative. Highly recommende Le'Mark Hollenshed was professional, curteous, and a great pleasure to work with. There was no pressure and he was very informative. Highly recommended. He found the exact type of car that I was looking for. More

Maintenance service Stacia Delaney was very helpful. She was friendly and went over everything indicated in the point inspection. Stacia let me know that the cabin filter Stacia Delaney was very helpful. She was friendly and went over everything indicated in the point inspection. Stacia let me know that the cabin filters needed to be changed. She made the accommodations to have them replaced the same day, and said it would be another half hour from the time estimate given at the time the car was dropped off. More

our Former neighbor, Clive Dennis Clive Dennis , you are indeed a born salesman. That Saturday was just planned for our daughter’s car to be serviced but you did your magic and we str Clive Dennis , you are indeed a born salesman. That Saturday was just planned for our daughter’s car to be serviced but you did your magic and we struck a deal! Such a nice and talented young man ! More

Excellent service David Boyle knows everything about the car. He recommends what parts to change on my next service. He is professional, friendly and knowledgable about David Boyle knows everything about the car. He recommends what parts to change on my next service. He is professional, friendly and knowledgable about the product. More

Honda Service We purchased a used car from Honda Lancaster in October 2017. In November we had a dead battery and a low tire that had to be repaired. We called the We purchased a used car from Honda Lancaster in October 2017. In November we had a dead battery and a low tire that had to be repaired. We called the dealership when we couldn't start the car. The person on the phone told us to jump the car and then bring it to the dealership. We did that. We traveled 75 miles to get to the dealership and were told they wouldn't have time to help us that day. I was so angry and let the person know that. The reason there are four stars in my review is because of David Boyle. He was very professional and defused the situation. The car was fixed that day at no charge. I believe we overpaid for the car. We have bought two new cars and one used car from Lancaster Honda dating back to 2002. We would have recommended Lancaster Honda to everyone before this. I now would recommend the service department because of David. We would not be as trusting if we were ever to purchase a car there again. Sharon Rausch More

Honda Service My Honda Pilot was brought in for warranty work. The work was contracted out but the service advisor at Honda , David Boyle handled it very professi My Honda Pilot was brought in for warranty work. The work was contracted out but the service advisor at Honda , David Boyle handled it very professionally and gave me constant updates. David Boyle gave me excellent personal service that I will never forget. Honda stood by their product and covered everything. I am a satisfied and happy customer. Thank you David Boyle and Honda. More