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Lancaster Honda
Lancaster, CA
460 Reviews
At Lancaster Honda, above-and-beyond customer service is our standard. Serving Lancaster, Palmdale, Rosamond, Acton, Edwards and beyond, our team is dedicated to exceeding expectations every step of the way. Whether you’re shopping for a new Honda, a quality pre-owned vehicle, or need expert service and genuine Honda parts, you’ll find honesty, care, and convenience at every turn. From hassle-free financing to trusted maintenance, we’re here long after the sale. At Lancaster Honda, you’re not just a customer—you’re family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 460 reviews
June 23, 2017
Excellent Service Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 hours after my repair time. She was most accommodating in trying to get me out as soon as possible. I only had to wait 3 1/2 hours which was perfect. She kept me informed about the progress because I waited for the car in their waiting room. More
by Honda Owner
Employees Worked With
Stacia DeLaney
June 21, 2017
So/So Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service. More
by Momof1
Employees Worked With
Stacey D.
June 20, 2017
Outstanding Representation of Honda Perhaps harsh, but face it: the Consumer can visit any dealer they choose to get their vehicle serviced. You go where you know you will be respect Perhaps harsh, but face it: the Consumer can visit any dealer they choose to get their vehicle serviced. You go where you know you will be respected, your multi-year investment will be taken care of, and leave knowing the work was done well... ....which is exactly how one find themselves going back. Each time we ask specifically for Stacia Delaney. No-one else. She is our Service "Go To". It was Honda Lancaster who sold us on the new Accord EXL-V6 - and to date no regrets since. (Go look at any online review of this car to see why) But it was Stacia who sold us on the post-sale experience. As they say, you choose where you go back to. (15 months and counting). More
by WhiteSedan
Employees Worked With
Stacia Delaney
June 13, 2017
Service department Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writi Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writing on the paperwork I have it is covered. The sales people are great, unfortunately the service department is the reason I would not buy another or recommend buying a vehicle from here. More
by PJ
Employees Worked With
Talked with several employees
June 11, 2017
Thank you!! We came in to get the oil changed and other services on our Honda Accord. We are so happy we decided to go with Lancaster Honda, like always! Thank y We came in to get the oil changed and other services on our Honda Accord. We are so happy we decided to go with Lancaster Honda, like always! Thank you for your great customer service! More
by CherylC
Employees Worked With
Stacia Delaney, Alejandra "Alex" Rodriguez
June 10, 2017
Excellent Service Came in for a routine oil change and tire rotation. Stacia has been my service advisor for years and I love her! She is super sweet and treats me like Came in for a routine oil change and tire rotation. Stacia has been my service advisor for years and I love her! She is super sweet and treats me like family. Go to her for the best deals! More
by Jill Lewis
Employees Worked With
Stacia Delaney
June 01, 2017
Fantastic customer service! Having worked in the field for 23 years dealing with "costumer service" issues, I have found that a young woman, Stephanie Pierce, at Lancaster Honda Having worked in the field for 23 years dealing with "costumer service" issues, I have found that a young woman, Stephanie Pierce, at Lancaster Honda is indeed, an asset to her company. I'm kind of "hard to please", and this service advisor's skill at taking care of business with a smile will keep me coming back. Kudos to the person who had the correct insight to hire her for the position she is in! More
by customer, Karen
Employees Worked With
Stephanie Pierce
May 28, 2017
Great service and worth the drive! My husband and I have been dealing with this dealership for many years. I'm very happy to see David Boyle back in the service dept. Recently we mo My husband and I have been dealing with this dealership for many years. I'm very happy to see David Boyle back in the service dept. Recently we moved to the Las Vegas area where we were very unhappy with the Kia dealership in Henderson NV. . When our Kia Forte needed service, we feel it was worth the drive to bring it back to Lancaster Honda to be serviced and have new brake pads put on. We trust the service dept and it is the only place I have my Honda serviced. David Boyle has been very helpful with scheduling our service needs. I highly recommend both David and the mechanics in the service dept. More
by Patricia38
Employees Worked With
David Boyle, John Mears
May 28, 2017
Stacia DeLaney best service advisor. Since buying my new Accord and so happy I did because Lancaster Honda and Stacia have provided the best and most thorough service when my routine serv Since buying my new Accord and so happy I did because Lancaster Honda and Stacia have provided the best and most thorough service when my routine service to my car is needed. More
by Ostos OsEl
Employees Worked With
Stacia DeLaney
May 25, 2017
Only place I go for wheel alignment is at Honda Lancaster New building is great and great cust service (Stacia Delaney) Always servicing my car the right way... Never had a problem with any of my vehicles.... New building is great and great cust service (Stacia Delaney) Always servicing my car the right way... Never had a problem with any of my vehicles.... Outstanding service... More
by Larry
Employees Worked With
Stacia Delaney
