Lancaster Honda - Service Center

Attentive and courteous Had to reschedule the oil change service til afternoon, and Honda was able to accommodate. The service representative I dealt with was Debbie Seeger. Had to reschedule the oil change service til afternoon, and Honda was able to accommodate. The service representative I dealt with was Debbie Seeger. She was attentive and showed professionalism in documenting what I requested. However, it took almost two hours to get the services completed. Having coupons emailed periodically would be helpful. More

Prompt and courteous. I was able to schedule same day appointment for an oil change, service adviser David Boyle was courteous and kept me informed of the progress of my v I was able to schedule same day appointment for an oil change, service adviser David Boyle was courteous and kept me informed of the progress of my vehicle and recommended change of air and cabin filters that I had overlooked to change. Service was done fast and the price reasonable. More

Excellent Service Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 hours after my repair time. She was most accommodating in trying to get me out as soon as possible. I only had to wait 3 1/2 hours which was perfect. She kept me informed about the progress because I waited for the car in their waiting room. More

So/So Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service. More

Service department Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writi Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writing on the paperwork I have it is covered. The sales people are great, unfortunately the service department is the reason I would not buy another or recommend buying a vehicle from here. More

Thank you!! We came in to get the oil changed and other services on our Honda Accord. We are so happy we decided to go with Lancaster Honda, like always! Thank y We came in to get the oil changed and other services on our Honda Accord. We are so happy we decided to go with Lancaster Honda, like always! Thank you for your great customer service! More

Excellent Service Came in for a routine oil change and tire rotation. Stacia has been my service advisor for years and I love her! She is super sweet and treats me like Came in for a routine oil change and tire rotation. Stacia has been my service advisor for years and I love her! She is super sweet and treats me like family. Go to her for the best deals! More

Fantastic customer service! Having worked in the field for 23 years dealing with "costumer service" issues, I have found that a young woman, Stephanie Pierce, at Lancaster Honda Having worked in the field for 23 years dealing with "costumer service" issues, I have found that a young woman, Stephanie Pierce, at Lancaster Honda is indeed, an asset to her company. I'm kind of "hard to please", and this service advisor's skill at taking care of business with a smile will keep me coming back. Kudos to the person who had the correct insight to hire her for the position she is in! More

Stacia DeLaney best service advisor. Since buying my new Accord and so happy I did because Lancaster Honda and Stacia have provided the best and most thorough service when my routine serv Since buying my new Accord and so happy I did because Lancaster Honda and Stacia have provided the best and most thorough service when my routine service to my car is needed. More