
Lancaster Nissan
East Petersburg, PA
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Bronchitis didn’t stop me from buying a car! I have been sick for a week, but that did not stop me from looking at a Nissan Rogue at Lancaster Nissan. Ben Raker was a real gentleman. His first p I have been sick for a week, but that did not stop me from looking at a Nissan Rogue at Lancaster Nissan. Ben Raker was a real gentleman. His first priority was not to drag me into the dealership and pressure me to purchase a car. No, that’s not Ben’s style as he offered me water, his jacket and Ricola cough drops. I would not recommend making an important purchase while feeling like you should be in bed, but Ben made the deal so sweet that I just couldn’t “hack” it so I bought the car. Get it....hack it...cough. The dealership made the purchase easy and flexible and we were out the door with a totally “sick” car. I mean cool and stylish!!!. Watch out for Keith though, he’s one of the deal makers. He made the deal so sweet that he even threw in Christmas cookies for 5 years. I am so going to take him up on his generosity as I am now part of the Nissan Family. Happy Shopping! More
Quick and Sweet Sale and Transaction! My experience was pleasant from beginning to end with the staff working with me to ensure that all of my needs were met and questions were answered. W My experience was pleasant from beginning to end with the staff working with me to ensure that all of my needs were met and questions were answered. What could have been a huge mess was evacuated by our salesman, Ben, and quickly turned into a quicker and easier solution than expected. I love my new vehicle, am pleased to say that I had yet another smooth and easy experience at Lancaster Nissan! More
Great Company to deal with. I have purchased several vehicles from Lancaster Nissan previously, however, this was my first experience with their Used Car Division and I must say. I have purchased several vehicles from Lancaster Nissan previously, however, this was my first experience with their Used Car Division and I must say...it was a wonderful and satisfying experience. They treated my daughter, my wife and myself with the utmost respect and courtesy. Our Sales Professional, Ben Raker, was exceptional....very courteous, knowledgeable and willing to go out of his way to capture and satisfy our every need. Our needs were unique and both Ben and JV went out of their respective ways to find a solution to help achieve our goals of owning a used vehicle. They were attentive to our concerns and finally made our dream come true. Our sincere thanks and appreciation to an excellent team. Thanks to Ben, JV, Austin and Kyle for their professionalism! I will definitely recommend Lancaster NIssan to friends and family. More
Quality experience We are very happy with our new car! Our salesman Kyle was very pleasant and it was an easy and positive experience. No regrets with our decision to bu We are very happy with our new car! Our salesman Kyle was very pleasant and it was an easy and positive experience. No regrets with our decision to buy here. More
Friendly and very helpful I was impressed with how friendly and helpful everyone was. They were not pushy. They asked what we were looking for and price range. They helped us f I was impressed with how friendly and helpful everyone was. They were not pushy. They asked what we were looking for and price range. They helped us find the perfect vehicle for us. They gave me what I needed for my trade in to make the numbers work. We went home with a Nissan Rogue that we are very happy with. More
Exceeded expectations Bad news my 2008 Quest was in an accident and totaled. We are long time Nissan buyers and knew we wanted another one but was not looking forward to t Bad news my 2008 Quest was in an accident and totaled. We are long time Nissan buyers and knew we wanted another one but was not looking forward to the experience based on last purchase from local dealership. We heard good reviews about Lancaster Nissan and thought we would make the 40 min. drive. So glad that we did. The response from the Internet Manager as impressive and Derek who took care of our Rogue purchase was awesome. Never pressured, friendly and we drove away in our new Rogue knowing we got a good deal and were truly cared about. We actually received a follow up call, and once again felt Lancaster Nissan was appreciative of our business. We will be repeat customers! More
Austin is pure customer service Pleasant, helpful, knowledgeable, extremely customer focused. Perfect example of what customer service should be. He's the reason I came back with ad Pleasant, helpful, knowledgeable, extremely customer focused. Perfect example of what customer service should be. He's the reason I came back with additional service work. More

Easy car buying I have been a lancaster Nissan customer since 2001. I have never had a more relaxing car buying experience. Seemless car buying! I will never go anywh I have been a lancaster Nissan customer since 2001. I have never had a more relaxing car buying experience. Seemless car buying! I will never go anywhere else! More
Service good, Employee not so much Service is good here. Just ask for another advisor if Kane there. Had him twice both times he gave me wrong information. Not good. Sorry. Service is good here. Just ask for another advisor if Kane there. Had him twice both times he gave me wrong information. Not good. Sorry. More
Great buying experience We reached out to 5 Nissan dealers in the Delaware Valley searching for a 2018 Armada. We had specific feature/color requirements and Eric Long at La We reached out to 5 Nissan dealers in the Delaware Valley searching for a 2018 Armada. We had specific feature/color requirements and Eric Long at Lancaster Nissan was the most responsive, came through with our requests, and offered the best deal. Our buying experience was flawless, I highly recommend purchasing your next Nissan at Lancaster Nissan and ask for Eric Long. More