Lancaster Nissan

Excellent Service Excellent service as always. This is my 5 th new car with Lancaster Nissan. I have always pleased with my interaction with staff and the customer Excellent service as always. This is my 5 th new car with Lancaster Nissan. I have always pleased with my interaction with staff and the customer service i recieve. More

Overall good experience JT and JV were great. If one didn’t know the answer to our questions the other did. They had a large inventory of cars we were interested in and walke JT and JV were great. If one didn’t know the answer to our questions the other did. They had a large inventory of cars we were interested in and walked us through them all. We got to the dealership around 630 and they stayed with us until well after the dealership closed and we made a decision. When we picked up the car Saturday JT was standing outside going over the vehicle making sure it was spotless. With that being said one critique I have is the dealship really should take the time to detail these cars before they hand them over to the customer. The vehicle we bought needed a little more than a run through the car wash, but I would say our salesmen did the best they could with what they had. Overall it was a good experience and my wife and I never felt pressured at any point in time. More

Knowledgeable, friendly experience This is the second car that we have purchased from Darrel both instances Darrell has been nothing but friendly helpful and courteous his knowledge of This is the second car that we have purchased from Darrel both instances Darrell has been nothing but friendly helpful and courteous his knowledge of the Nissan brand is amazing. Never does he make you feel like you're being pressured into anything his only goal is to get you what you want More

Great Service! Wonderful service! Daryl Stoll listened to what I was looking for and gave me some great options with a good price! I always will come back to him for Wonderful service! Daryl Stoll listened to what I was looking for and gave me some great options with a good price! I always will come back to him for all future vehicle needs! More

Best experience I've ever had buying a car. I explained to the salesman the type of car that I was interested in. He took me right to the car they had on the lot. It was not the color I wanted I explained to the salesman the type of car that I was interested in. He took me right to the car they had on the lot. It was not the color I wanted. The salesman checked his inventory and explained that they had the exact car that I wanted. The salesman was very knowledgeable of the product. Eric invited me in to his office and we went over pricing and he came up with the right figures the first time. We were treated like family. We were very impressed with the entire process. We would not hesitate recommending Eric and Lancaster Nissan to family and friends. More

3rd purchase from Lancaster Nissan in less than a year Lancaster' Nissan has been so great to work with for my last 4 vehicles. They have every vehicle in every color, with every option available on their Lancaster' Nissan has been so great to work with for my last 4 vehicles. They have every vehicle in every color, with every option available on their storage lot. I bought a Altima from them last Sept which was totaled 7 months later. When I went back to them I worked with Derek Roes. He was very easy to work with, very knowledgeable, and very professional. Being in sales myself for 28 years I want to work with someone who will be honest, professional and who will not try to force me into something I don't want. Derek was the right man for the job. He spent the time with me that I needed to make the right decision, which was to buy a Rogue SL. After shopping the competition (other Nissan dealers) I found that Lancaster Nissan was still the best deal around. The sales manager Don Lesher takes a personal interest in every customer and will make sure you are completely satisfied with the deal you are making. My wife and I were so happy with our discussion that just a couple weeks later we traded our 2011 Murano we bought new from Lancaster Nissan and bought another Nissan Rogue from Derek. If you are looking for a great deal, great selection, and great people to work with then you need to stop by Lancaster Nissan and ask for Derek DJ Roes. More

Second Nissan Altima Went to Lancaster Nissan for our routine service visit while our car was getting serviced Daryl, who we’ve worked with the last 6 years, came out to u Went to Lancaster Nissan for our routine service visit while our car was getting serviced Daryl, who we’ve worked with the last 6 years, came out to us and told us about the insane deals on the 2018 Nissan Altimas. It worked out we could buy a new car for our regular lease payment and we were sold. The staff continues to make sure every customer leaves satisfied and there’s never been a time we haven’t. Thank you again Daryl for the years of making sure we were always taken care of. More

2015 Murano Last night, purchased a Nissan Certified Murano, SV AWD, 36K miles. The vehicle is literally like new. Daryl Stoll was our salesman and he has been, s Last night, purchased a Nissan Certified Murano, SV AWD, 36K miles. The vehicle is literally like new. Daryl Stoll was our salesman and he has been, since 2005 = 6 cars. Called him first thing in the morning and told him what I was looking for. When I showed up, under 10 minutes I had picked the car I wanted. Great person to deal with and never once, felt pressured to buy anything in the last 13 years. If you need to purchase a car, new or used, go to Lancaster Nissan, or call and ask for Daryl Stoll. You won’t be disappointed. More

No bull Fast courteous service. All questions answered. This is my second Frontier and I like it even more than the first! I will be back when it's time for a Fast courteous service. All questions answered. This is my second Frontier and I like it even more than the first! I will be back when it's time for a new one. More

The BEST car purchasing experience EVER!!! I want to start by saying, "I am amazed with the experience that I went through at Lancaster Nissan!" My sales associate was initiated with DJ... I want to start by saying, "I am amazed with the experience that I went through at Lancaster Nissan!" My sales associate was initiated with DJ... First of all, I will tell you as an executive for a fortune 500 company that hires thousands of sales associates regularly, I wish I could hire more sales associates like DJ and his team mate Derek M. I've had the fortune of purchasing many automobiles within my life time, more so than the average person. Each time in the past when I was making a automobile purchase, I've found myself regretting the upcoming pressure sales techniques that come with the new car buying experience... This was not the case this time around! I found Lancaster Nissan on line, about an hour and a half drive from my home...But I will say, in past I've driven further and longer to get what I want at a price that is affordable to me. This trip was well worth it, but even better than any other car purchasing experience from the past!... Prior to visiting Lancaster Nissan, I did not speak with anyone over the phone, nor did anyone recommend to me Lancaster Nissan, or any of the sales associates... When I arrived at the dealership, I was promptly greeted WITH a smile by DJ! He asked me if I needed any assistance and I explained to him that I was looking to buy a new car for my 75 year old mother and I was interested in a 2018 Altima that was advertised on the internet at an unbelievable price. He showed me the different colors that matched the description and answered all my questions. I asked some questions that he didnt know the answers to right away and proceeded to find the answer to my question. Yes, I get it, this is their job... What made the experience even better, was that he was patient with me. I was all over the place, looking at different models, thinking out loud etc...DJ stuck with me, not so engulfed with whether he was losing a potential sale with other customers visiting the dealership, but he still gave me the distance I needed to make the experience less stressful and less pressured... I told him straight out, "im CONSIDERING a 2018 Altima or a Subaru Impreza", and he still stuck by my side...allowing me to make the decision whether the Nissan is what I wanted or should I visit Subaru first... Later the next day, it was time to bring my mother to the two dealerships to make a purchase decision. I called ahead to make sure the car was still available and to make sure DJ was working...Unfortunately DJ was done work prior to my planned visit. Never the less, DJ was more concerned that I get the car that I wanted before someone else buys it, so he made it a point to reach out to one of his peers and give him a heads up to my arrival...yes i get it, this is what a sales associate should be doing... When I arrived, I was greeted by Derek, with a big smile and a warm hand shake. Derek was FULLY aware of my situation and needs, and he assured me that his "Partner/Team Mate" DJ would get full credit for the sale...I get it, this is what sales associates are suppose to do... Here is where it gets amazing...Even though Derek wouldn't be getting credit for the sale, he took the time (a lot of time) to show me other cars, answer more difficult questions while potentially losing out on any walk in sales! My mother and I had Derek's FULL attention for the next 2.5 hours of looking at different colors, answering our questions, giving us his recommendations and here's the kicker; "Derek found MORE discounts for our purchase!" The internet pricing was already INCREDIBLE, after all that's what made me drive 1.5 hrs to begin with, but never in my entire automobile purchasing experience history did I EVER have a sales associate go out of their way to potentially find me a better deal than their bottom line price!!! That's true commitment to the customer! Usually its the other way around, the dealership is usually looking for the MOST money and the sales associates are looking for a higher commissions!!!... Yes, the sales experience was predominately industry standard, but the extra mile they went to ensure the absolute best pricing and best customer service is what made my decision easier and a no brainer! I didn't even bother showing my mother the Subaru!... For anyone taking the time to read this review, I am not affiliated with this org, nor did I know anyone from this dealership prior to my initial visit. What I will share with you as a well experienced automobile purchaser, stop in to Lancaster Nissan, you will see and feel the difference! Its worth the trip! Really it is! Don't forget to ask for DJ & Derek, two real nice guys that look after their customers! More