Land Rover Akron

Service advisor is very knowledgeable and accommodating to your needs. I would highly recommend this dealership. to your needs. I would highly recommend this dealership. More

Dillon was very helpful to resolve my issue. My car was resolved promptly Thank you My car was resolved promptly Thank you More

Purchased a 2022 BMW X6 M50i from Jaguar Land Rover Akron and was misled about critical safety work. I was told in writing by the salesperson that the rear brakes and brake flush were completed. They were no and was misled about critical safety work. I was told in writing by the salesperson that the rear brakes and brake flush were completed. They were not. Once this was uncovered, the dealership later replaced the rear brakes and called that “good faith,” but that was simply correcting a misrepresentation — not goodwill. A certified BMW dealership documented that the front brakes and rotors also required immediate replacement and provided photos and videos directly to Jaguar Land Rover Akron. Despite this, the GM refused to authorize proper repairs, offered to replace pads only, and questioned BMW’s findings instead of addressing them. I was even told to drive the vehicle several hours back to Ohio with unsafe brakes because they would not accept BMW’s inspection. This experience involved misrepresentation, defensiveness when confronted with documentation, and an unwillingness to properly address a safety issue. I would strongly advise anyone purchasing from this dealer to independently verify all service claims before taking delivery. More

Dylan did what he said he would do when he said he would do it. Good loaner car made it seamless. do it. Good loaner car made it seamless. More

The experience was very relaxed and the staff was so nice and attentive. They took the time to show all the options on the car and were very personable to work with. and attentive. They took the time to show all the options on the car and were very personable to work with. More

In the past, we have not had good experience. Lately, they have been working hard to improve service and communication and it is very positive. Lately, they have been working hard to improve service and communication and it is very positive. More

Land Rover Akron was very prompt and courteous In their customer service. My car was delivered to me at my home. customer service. My car was delivered to me at my home. More

Clean facility, well-run operation. The loaner vehicle was a significant asset, and the entire process was smooth and easy to manage. The loaner vehicle was a significant asset, and the entire process was smooth and easy to manage. More

Every interaction with Land Rover Akron is exceptional! They have amazing client service and always go above and beyond to find solutions to any issues. Dylan is a superstar at his position! They have amazing client service and always go above and beyond to find solutions to any issues. Dylan is a superstar at his position! More

Great overall service. Staff was attentive and detailed. Services was thorough and they went above and beyond with informative communication Staff was attentive and detailed. Services was thorough and they went above and beyond with informative communication More