Land Rover Allentown

Lazy and incompetent! My wife and i had purchased a vehicle from Bennett two years ago. We were interested in upgrading to a newer Range Rover and inquired online. We re My wife and i had purchased a vehicle from Bennett two years ago. We were interested in upgrading to a newer Range Rover and inquired online. We received a standard reply thanking us but got no further. We asked specific questions only to receive the same online response getting us no where. After three weeks, we finally and begrudgingly moved on to another dealership. By selling our current Rover early we had a balance on the gap insurance that had to be handled through Bennett. I called on May 7 and was directed to Moses, who was to handle this procedure. He was not in so i left a message with no response. I left subsequent messages on May 21, 28 eventually speaking to him on the 29th. He stated that my gap insurance would be completed and could take up to 45 days to process, mind you it has already been three weeks of trying to track Moses down. He stated that he would sent an email confirming that all was completed, no email. Called back on June 2nd and the 4th speaking to Toni and Steve, no progress. Only until i had sent an email to the 2nd in command did i get immediate results. So in short, their online staff by not responding to our interest in a new vehicle pushed us into the arms of their competitors. The lazy and incompetent (non)actions of Moses ensured that never again will we recommend Bennett and at the very least push potential customers in another direction. More

The worse experience I've ever had buying a car This was the absolute worst experience I've ever had at a dealership driving 2 hours to be treated like nothing there was only two gentleman willing t This was the absolute worst experience I've ever had at a dealership driving 2 hours to be treated like nothing there was only two gentleman willing to help me I would not recommend any of my friends here ever you have lost my business More

Service with a twist This dealership literally turned things around. I came in with a 17% interest rate on a used car. Walked out with a 2019 brand new car with a 3 yr loa This dealership literally turned things around. I came in with a 17% interest rate on a used car. Walked out with a 2019 brand new car with a 3 yr loan and 2.5% interest rate. Outstanding service everyone work for ME. Thanks More

Not to be trusted Called about a vehicle on Carfax and talked to Juliette Kim about availability of vehicle. She told me it was still available and made an appointment Called about a vehicle on Carfax and talked to Juliette Kim about availability of vehicle. She told me it was still available and made an appointment for following morning. I drove an hour only to be told by salesmen it had been sold. All I ask for is honesty when taking my time to attempt to purchase a vehicle. Apparently it takes too much time at Bennet to check on vehicles for potential customers! You're dealing with Bennet at your own risk. By the way same vehicle still on Carfax? More

Careless in doing paper work. I had purchased a certified DS with them, the sales person Shane Smith was helpful but the guy (Justin Goldman) who did my paper work was terrible. I I had purchased a certified DS with them, the sales person Shane Smith was helpful but the guy (Justin Goldman) who did my paper work was terrible. I had driven hours to get to the dealership to close the deal and least they could do is get my name right on the paperwork. I noticed the mistake and called them to correct it the following week but they never did and now the bank has my title with incorrect name on it. And also they sneak in extra charges such as GAP insurance as such without your notice. I had to call them multiple times to remove it. So be deal carefully! More

First Class All Around After switching to another vehicle brand two years ago, I came back to Bennett because of their first class service and selection. John Lacy tended to After switching to another vehicle brand two years ago, I came back to Bennett because of their first class service and selection. John Lacy tended to every need and made our new vehicle purchase an overall fantastic experience. Never will shop anywhere else for my needs! Their kids playroom is certainly an added bonus! More

Thank you They were extremely professional and made the buying process easy. They worked with me on getting the paperwork and the vehicle prepared before I ar They were extremely professional and made the buying process easy. They worked with me on getting the paperwork and the vehicle prepared before I arrived. I was in and out in less than 30 minutes with a clear understanding of how the car operates. More

Super easy and hassle free Fast and hassle free when looking for a car. Walked in and unexpectedly purchased within a few hours. Went In to look at Jaguar and left in a Rang Fast and hassle free when looking for a car. Walked in and unexpectedly purchased within a few hours. Went In to look at Jaguar and left in a Range Rover. They were not pushy and tried their best to meet my needs. More

Smooth, easy process with a great salesman! My husband and I never owned a Land Rover. We decided to try it out first through a lease. As soon as I contacted the dealership, Chris was great! He My husband and I never owned a Land Rover. We decided to try it out first through a lease. As soon as I contacted the dealership, Chris was great! He searched until he found what I was looking for! Chris was professional and courteous at all times and went above and beyond in all steps of the process! Oh, and I LOVE my new car!! I would highly recommend Chris and Bennett Land Rover! Thanks again! More

Used Car Purchase The sales person, Shane, was outstanding providing excellent customer service and timely communication. I would go back to Bennett Jaguar Land Rover The sales person, Shane, was outstanding providing excellent customer service and timely communication. I would go back to Bennett Jaguar Land Rover in the future and will recommend them highly. I look forward to driving many enjoyable miles in this vehicle. More