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Land Rover Annapolis

Annapolis, MD

4.9
385 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 385 reviews

January 26, 2020

Two batteries replaced 2014 LRRR. I kept both batteries after replacement. The smaller of the two, after testing was defective.The main battery was tested twice and showed to be good.I More

by rjschoebhc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jan 26, 2020 -

Land Rover Annapolis responded

Thank you for sharing your experience with us. We appreciate your feedback and will be sure to pass this along to our team. Let us know if there is anything else we can help you with. We look forward to your next visit.

January 24, 2020

Service was great .. I have been dealing with Land Rover Annapolis for service for years with my former vehicle Land Rover LR2 and with my current vehicle Land Rover Disco More

by Starr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Jan 24, 2020 -

Land Rover Annapolis responded

Hi Starr, thank you for the kind words! It was a pleasure working with you. We'll be sure to share your kind words with Mike and Jonathan. We appreciate your business and hope to see you again!

January 23, 2020

Great Service on my Jaguar F-Type. Jonathan was great to work with. He answered the questions I had and went the extra mile to get an answer for me that he wasn’t sure the answer. Good Service. More

by Dcnetwking
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Jan 24, 2020 -

Land Rover Annapolis responded

Thank you for the great review! We're pleased to see that Jonathan's knowledge made a memorable impression on you. Please let us know if we can be of further service.

January 22, 2020

The service at Jaguar Land Rover Annapolis is great. Quick in and quick out I have owed three jaguars and all three have been serviced by Jaguar Land Rover Annapolis. The staff is very polite and prof More

by Jaguareyes
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Jan 22, 2020 -

Land Rover Annapolis responded

Thanks for sharing your thoughts about your service experience. We truly appreciate your business and we look forward to working with you again to take care of your Jaguars!

January 16, 2020

They are willing to go the extra mile to ensure you are satisfied and get the best deal. Robert Carter and the team are very informative and willing to find the right vehicle for you. A sales team that you More

by Justin J
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Jan 16, 2020 -

Land Rover Annapolis responded

Justin, Thank you for taking the time to write a review! We're glad to hear Robert went and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future. Enjoy your new ride!

January 14, 2020

Frank is an awesome car salesman I have been to many car dealers in the past and none compares to Jaguar Land Rover Annapolis.Frank is the best in the business .He was knowledgeable More

by enoryt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Jan 14, 2020 -

Land Rover Annapolis responded

Hello there, thank you so much for the kind words! We're glad to hear Frank, Josh, and our team has given you great service. We hope to see you again soon!

January 01, 2020

Frank was a pleasure to work with. He was helpful and knowledgeable and patiently walked us through the buying process. We would highly recommend the dealership. The manger was also easy to work with and More

by B.barcus
Recommend Dealer
Yes
Employees Worked With
Frank Elizondo
Jan 02, 2020 -

Land Rover Annapolis responded

Thank you for the five stars! We're so thrilled to see that Frank's knowledge and expertise made such a positive impression on you. If we can be of further service, please be sure to let us know!

December 28, 2019

They treat you like family. If you are purchasing or getting repairs no job is to small even if it’s your fault. Everyone goes above and beyond with customer service. More

by Lisajae
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Robert Carter, Devneet Saini
Dec 28, 2019 -

Land Rover Annapolis responded

Thank you for the excellent review. We are happy to know that you are more than satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

December 26, 2019

Totally dissatisfied Little or no follow up by the sales department when I was looking to buy a new Jaguar. Service department only partially diagnosed a major problem and More

by MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Elizondo, Amy Anderson
Dec 27, 2019 -

Land Rover Annapolis responded

Hello, I am sorry to hear about any disappointment regarding your recent experience with our Service Center regarding your ongoing issue. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your concerns. Please email me at aafful@penskeautomotive.com with your preferred contact information. Thank you, Adolf Afful General Manager Jaguar Annapolis

December 23, 2019

We placed an inquiry via the website. Calvin Boggon called and immediately demonstrated his product knowledge, dedication to prompt customer service, and met our comfort level without sales pressure. More

by teamclaydc
Recommend Dealer
Yes
Employees Worked With
Calvin Boggon
Dec 24, 2019 -

Land Rover Annapolis responded

Thank you for the great review! We're so pleased to see that Calvin's prompt response and outstanding service made such a positive impression on you. Congratulations on your purchase; we look forward to your next visit!

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