Land Rover Bethesda

Samantha Cambridge was amazing, this is the second Land Rover i am purchasing through Samantha, She is completely dedicated to customer satisfaction, very responsive, always available to help, transparent Rover i am purchasing through Samantha, She is completely dedicated to customer satisfaction, very responsive, always available to help, transparent and makes my purchase seamless. Samantha doesn't sell and walk away, she follows up to ascertain that the car is giving you the expected satisfaction. I will definately keep going back because of Samantha, you should too. More

Just received my 2023 Range Rover, quite a beauty. I was especially happy because the vehicle arrived 3 weeks earlier than promised. Considering that another dealer wouldn’t even take my order, I was I was especially happy because the vehicle arrived 3 weeks earlier than promised. Considering that another dealer wouldn’t even take my order, I was quite impressed that the sales specialist, Annamarie Pistone of Bethesda Land Rover made it happen. She constantly reached out between ordering and delivery of the vehicle, making sure that I was completely satisfied. Finally, Fady is the guy to ultimately seal the deal for you in the finance department. He’s a great guy to work with, he also bent over backwards to ensure my wife and I were happy. Finally be ready to be impressed by Sheryl, this lady has an encyclopedic knowledge of the entire features and functionalities of Land Rover vehicles. More

Clear communications, proper expectations and transparency. The entire team was great and the process was painless transparency. The entire team was great and the process was painless More

My service representative Jose was always available and took the time to explain the work that was needed in terms that I could understand. he also worked with me to find the most economical solution. Very took the time to explain the work that was needed in terms that I could understand. he also worked with me to find the most economical solution. Very satisfied!!! More

Crystal was awesome. As always she takes care of me in case in constant contact. I’m really happy Crystal handles the customers of the care of me. Her supervisor.Jorge it As always she takes care of me in case in constant contact. I’m really happy Crystal handles the customers of the care of me. Her supervisor.Jorge it’s also very service oriented and I was pleased to deal with both of them. Way to go Crystal. More

The service team did a nice job with completing the warranty repairs and making sure that I was inconvenienced as little as possible. Thanks. warranty repairs and making sure that I was inconvenienced as little as possible. Thanks. More

Fantastic customer service experience. Kevin Soltwedel is a pleasure to work with. From day 1 through the delivery. Kevin Soltwedel is a pleasure to work with. From day 1 through the delivery. More

Samer Hilmy, is the absolute best! He was knowledgable, helpful and was patient throughout the buying process. His attentiveness as continued, he has checked in to see if I needed any He was knowledgable, helpful and was patient throughout the buying process. His attentiveness as continued, he has checked in to see if I needed anything. I know this may seem strange but Samer has created a community that feels like family, he has made connections to my cars care team. Cheryl Stewart the customer Experience manager and Gaby Lima the Assistant Service Manager. Both of which I Have had the pleasure of meeting in person. More

I just wanted to give a shout out for Zay Paulemon. She made me feel like a rockstar as I entered the service area on 19th of June. Her greeting was friendly, warm and welcoming. She made me feel like a rockstar as I entered the service area on 19th of June. Her greeting was friendly, warm and welcoming. More

On the 10th of June I drove to the service center because the air conditioning was not working. I arrived 15 minutes before the service center closed for the day. I was told there were no techs and to come the air conditioning was not working. I arrived 15 minutes before the service center closed for the day. I was told there were no techs and to come early on Monday. Samer Hilmy, came to the service center and went into problem solving mode. As he went to find someone to assist, Gaby Lima appeared and ask if she could assist. I told her about the air conditioner and she simply said "Let me take a look". Gaby came out adjusted some knobs and explained some possibilities for this issue and next steps. Her thoughtfulness to assist me at the end of her days is greatly appreciated. It made me feel confident in choosing Jaguar Land Rover Bethesda. More