Land Rover Bethesda

Kevin Soltwedel was incredible to work with. He is knowledgeable about the car, the options, and process. I'd work with him again moving forward! He is knowledgeable about the car, the options, and process. I'd work with him again moving forward! More

Excellent service, completed on time and as promised . No loaners available but quick turnaround. Jose Alvarez service advisor. No loaners available but quick turnaround. Jose Alvarez service advisor. More

Great service as always Friendly and helpful and took care of all my needs. Even cleaned my vehicle care of all my needs. Even cleaned my vehicle More

Our Service Manager Jose was very professional. He was courteous, kind, concerned and very caring. He was courteous, kind, concerned and very caring. More

Service rep was great got me in and out quickly, facility is always very clean is always very clean More

Service and the scheduling was good, however the dealer rep was unable to provide me with a loaner vehicle due to vehicle unavailability, although he did arranged rides for me get to my office. However, s rep was unable to provide me with a loaner vehicle due to vehicle unavailability, although he did arranged rides for me get to my office. However, since I needed a vehicle throughout the day, I had to use my wife's car for a couple of days. More

Great customer service and the people at the dealership was nice and friendly at all time was nice and friendly at all time More

I bought my Jaguar in October 2020. They found the car I wanted af a dealership in Austin, Texas and arranged for it to be transported to Bethesda. They found the car I wanted af a dealership in Austin, Texas and arranged for it to be transported to Bethesda. More

Kevin Soltwedel was a pleasure to work with. Returned calls and emails immediately and was very knowledgeable on the product and helpful throughout the entire process. Thanks Kevin! Returned calls and emails immediately and was very knowledgeable on the product and helpful throughout the entire process. Thanks Kevin! More

I don't even know where to begin of how Ms. Cheryl Stewart made me feel today when I came to inquire about my car. It all started this morning at about a little after 10am when I drop my car be Cheryl Stewart made me feel today when I came to inquire about my car. It all started this morning at about a little after 10am when I drop my car because it was having coolant problem. The two people at the desk was great. When I didn't get a call about my car,I decided to drive to the dealership for an update. I got to the dealership at exactly 5:58pm,while they were closing I ran into Ms. Cheryl and told her my concerns and how I was waiting to hear from the dealership so I can plan how I was going to head back home to Delaware. Ms cheryl went above and beyond to make sure that I left there happy even though they were closed for the day. She went back to see if the technician was still there to give her update, and to our surprise, Jeff was still there. Jeff insured her that he will finish everything with the car and I will be able to drive home. He even apologized to me that they won't be able to give my car a wash because the people that did the washing had left for day. Wow,you just can't get any better service like this anymore. Ms. Cheryl then came back to me and related all this to me with a smile and a genuine care and told me Jeff will have it done by 7:15pm. That's over an hour of them closing, and these two individuals was able to help me and make sure I left happy. Ms. Cheryl, thanks for ending my day with grace,a day that I thought started from xxxx,you reassured me there's still people out there with an amazing customer service. I will be stopping bye again whenever I am in the area to get a glimpse of that smiles and laughter that we share. Enjoy the rest of your end. More