Land Rover Bethesda

On behalf of Samantha and Cheryl want to say thanks for the opportunity to work with them they were so professional and helpful job thanks. the opportunity to work with them they were so professional and helpful job thanks. More

Amazing customer service Charlie, Debbie and Cheryl’s customer service was outstanding and they were such a joy to deal with. The buying process with Charlie was made very eas Charlie, Debbie and Cheryl’s customer service was outstanding and they were such a joy to deal with. The buying process with Charlie was made very easy and he went above and beyond to help me. The follow up and efficiency from Charlie was flawless. Debbie and Cheryl made the financing and set up feel like a special experience. They are a great team I would have given seven stars if available. More

If you’re looking for a Land Rover or Jaguar, this is the dealership to go to. They will beat any other Land Rover/Jaguar dealers price and hospitality. I located the car I wanted from PA. They gave me numb dealership to go to. They will beat any other Land Rover/Jaguar dealers price and hospitality. I located the car I wanted from PA. They gave me numbers over the phone in minutes. I agreed. They transported the car, it arrived a day early. Passing 2 other Land Rover dealers we walked right in with everything ready to go. In and out. Ask for Chris the salesman. You will also appreciate Cheryl! Best customer service around! More

The Next Step in Excellence I've purchased many cars in my adult life. Each transaction takes research, planning and negotiation to acquire the vehicle which can be stressful an I've purchased many cars in my adult life. Each transaction takes research, planning and negotiation to acquire the vehicle which can be stressful and time consuming. That was definitely not the case in working with the team at Jaguar Land Rover of Bethesda. My time is limited and my patience for the typical car buying process is even more limited. Arouna Johnson, my sales person put the whole deal together over a series of emails. No hassle, no stress. When I picked up my vehicle (on a Sunday, which was absolutely amazing), everything was ready as promised. I was in and out in an hour. The Encore team of Cheryl and Scott stay in touch for weeks afterwards making sure any and every question you might have about your vehicle is answered. They know every inch of my Land Rover like the back of their hand. And to put the cherry on the top of the cake, the general manager personally reaches out in the first 90 days to triple check all is well. I now know why Land Rover is one of the preferred brands of the Royal Family. Here's the secret, you don't need to be a member of the Royal Family to be treated like royalty at Land Rover Bethesda! More

Cheryl is just the best. She gave us the tutorial and I feel great in my car. She makes it all so easy and fun. feel great in my car. She makes it all so easy and fun. More

Cheryl is "Fabulous" Cheryl, Deb, Sherry what a great team at Bethesda, my wife and I walk in to purchase our lease and three were just great.. Deb and Sherry help us go Cheryl, Deb, Sherry what a great team at Bethesda, my wife and I walk in to purchase our lease and three were just great.. Deb and Sherry help us going the purchase which was very easy.. everything up front all our question were answer and when the time came for me to pick up the car that's when Cherry handed me to Cheryl to assist me with Auto remote starting of my car.. she took one look and when to work excellent I must say, she did a "Fabulous" job - making feel at ease while along setting up the Auto Remote starting app for me, making it simple and easy for me to setup my wife who drives the car. I have to say it one more time "Fabulous" More

Cheryl and Scott the Encore team stole the show! Cheryl and Scott the Encore team really stole the show. They both exemplifies EXCELLENT customer service. Cheryl was just wonderful . She made time Cheryl and Scott the Encore team really stole the show. They both exemplifies EXCELLENT customer service. Cheryl was just wonderful . She made time to show me the features of my new Land Rover Discovery, when I did not have an appointment, but stopped by the dealership for something else. She was kind, patient and made me feel part of a family. She was just all around excellent. Scott, the other half of the team did not disappoint either. He came by my home on a Saturday and very patiently went through every feature of my new purchase. He was very helpful in explaining and answering all of my questions. He even made an extra visit to my place of employment to drop off some items. I cannot leave Sherry my sales person out. She was excellent and has been so subsequently. This is the ALLSTAR team Cheryl, Scott & Sherry--and they have made a customer for life! I'm enthusiastic about making my first referrals to this great team! More

Cheryl Stewart brings back customer service!!!!! Wow Cheryl Stewart has brought back customer service in an industry that is sadly lacking. Customer service has been non-existent in many car dealership Cheryl Stewart has brought back customer service in an industry that is sadly lacking. Customer service has been non-existent in many car dealerships but not here. Her help throughout and after the purchase makes you want to come back. She creates a welcoming experience and brings in business She always continues to follow up. This is my second land rover purchase. If I were corporate, I would develop her skills and create a following that is sure to follow. Kudos to Land Rover in Bethesda for having such a professional and helpful customer service that keeps us coming back. She recommended my salesperson, Francisco Reyes, who has been helpful and sold us the last Range Rover. Athan T More

Cheryl is fantastic to work with! Cheryl is such a joy! I genuinely felt that she was just as excited as I was about my new purchase! She was very helpful in giving me some great tips Cheryl is such a joy! I genuinely felt that she was just as excited as I was about my new purchase! She was very helpful in giving me some great tips and tricks to setting up all the technology in my new Velar. More

Cheryl and Debbie are amazing! The customer service at this dealership was amazing during during the buying process of my Land Rover Discovery last weekend (Jan 31). It was a stress The customer service at this dealership was amazing during during the buying process of my Land Rover Discovery last weekend (Jan 31). It was a stressful long day at the dealership, my spouse and I both purchased our new cars on the same day and were exhausted. Debbie made the financing process very easy and went above and beyond to help us, considering that we were in her office at 11 p.m. She even picked up the title of my trade-in at my house the next day. Cheryl was extremely helpful during the setup process of our new cars! She is very energetic and won't say no to you! These two are stars! More