Land Rover Bethesda

Overall Great Experience Brought my Range Rover Sport for service. Great clean new Velar loaner with low mileage. Service took the time to ask questions and make sure to note Brought my Range Rover Sport for service. Great clean new Velar loaner with low mileage. Service took the time to ask questions and make sure to note all I wanted checked and done. Took a little longer than expected but wasn’t too worried since I had a nice loaner. Felt they could have communicated a little more and sooner. Also they did not wash the vehicle and left the doors covered in finger prints and smudges. I did have a great experience with Cheryl Stewart who helped me setup my Land Rover App and explain how to use it. Made sure I was comfortable before she would let me leave! More

Everyone I interacted with was nothing but professional and knowledgeable. Cheryl made the experience that much more memorable. She is very positive, helpful and personable and made this experience over th and knowledgeable. Cheryl made the experience that much more memorable. She is very positive, helpful and personable and made this experience over the top. Thank you all! More

Wow!! 5 stars for Samantha!!! She made the car buying experience fun! She was Sooooo patient with me and my indecisiveness! She worked hard to get the deal done! I will say the only negative, and this experience fun! She was Sooooo patient with me and my indecisiveness! She worked hard to get the deal done! I will say the only negative, and this goes for all dealerships for some reason.. the wait time and the paperwork was extremely time consuming. More

Professional and playful I was impressed with Samantha and Cheryl in helping me order, purchase and orient me to my new Jaguar IPACE. It was a pleasure to work with them. I was impressed with Samantha and Cheryl in helping me order, purchase and orient me to my new Jaguar IPACE. It was a pleasure to work with them. More

make sure to work through the customer service group Cheryl and Scott did a great job on ensuring that my Discovery would be fixed. they also did a great job of working with us on understand the intrica Cheryl and Scott did a great job on ensuring that my Discovery would be fixed. they also did a great job of working with us on understand the intricacies of our new SUV. More

Life Saver Ms. Stewart I have been in dire need to get my phone connected. I remember the great service Cherly gave last time, and came to my rescue! I have been in dire need to get my phone connected. I remember the great service Cherly gave last time, and came to my rescue! More

Purchase of new car Hello Cheryl, Thank you so much for your kind email. We are definitely happy with our new truck purchase. Your demeanor was very pleasant and you w Hello Cheryl, Thank you so much for your kind email. We are definitely happy with our new truck purchase. Your demeanor was very pleasant and you were a pleasure to work with. We appreciate how you took your time to explain everything so effectively and expeditiously. We will defiantly refer any of our friends and family that are looking for a new car to you. We look forward to using some of the amenities that you told us about. Thanks for all your help! Cynthia & Paul More

Amazing customer service I had the best car buying experience with this group. Everyone was super attentive. All of my questions were answered openly and honestly. The options I had the best car buying experience with this group. Everyone was super attentive. All of my questions were answered openly and honestly. The options that were presented were all very considerate. I would totally recommend anyone in search of a luxury SUV to go here first. More

Unmeasurable The Professionalism and the great customer service is unmeasurable. I keep telling my friends about it. It makes me feel good about my purchase with J The Professionalism and the great customer service is unmeasurable. I keep telling my friends about it. It makes me feel good about my purchase with Jaguar Land Rover of Bethesda. More

Cheryl Stewart Cheryl put the word customer back in the term “customer service”. Cheryl answered ever email and phone call in a timely fashion. She made me feel Cheryl put the word customer back in the term “customer service”. Cheryl answered ever email and phone call in a timely fashion. She made me feel like I was her top priority. Most importantly she did exactly what she said she would do. As a business owner, she is exactly the kind of person I would want interacting with my customers. Hold on tight Land Rover or someone will steal her. More