Land Rover Bethesda

Professional and playful I was impressed with Samantha and Cheryl in helping me order, purchase and orient me to my new Jaguar IPACE. It was a pleasure to work with them. I was impressed with Samantha and Cheryl in helping me order, purchase and orient me to my new Jaguar IPACE. It was a pleasure to work with them. More

make sure to work through the customer service group Cheryl and Scott did a great job on ensuring that my Discovery would be fixed. they also did a great job of working with us on understand the intrica Cheryl and Scott did a great job on ensuring that my Discovery would be fixed. they also did a great job of working with us on understand the intricacies of our new SUV. More

Life Saver Ms. Stewart I have been in dire need to get my phone connected. I remember the great service Cherly gave last time, and came to my rescue! I have been in dire need to get my phone connected. I remember the great service Cherly gave last time, and came to my rescue! More

Purchase of new car Hello Cheryl, Thank you so much for your kind email. We are definitely happy with our new truck purchase. Your demeanor was very pleasant and you w Hello Cheryl, Thank you so much for your kind email. We are definitely happy with our new truck purchase. Your demeanor was very pleasant and you were a pleasure to work with. We appreciate how you took your time to explain everything so effectively and expeditiously. We will defiantly refer any of our friends and family that are looking for a new car to you. We look forward to using some of the amenities that you told us about. Thanks for all your help! Cynthia & Paul More

Amazing customer service I had the best car buying experience with this group. Everyone was super attentive. All of my questions were answered openly and honestly. The options I had the best car buying experience with this group. Everyone was super attentive. All of my questions were answered openly and honestly. The options that were presented were all very considerate. I would totally recommend anyone in search of a luxury SUV to go here first. More

Unmeasurable The Professionalism and the great customer service is unmeasurable. I keep telling my friends about it. It makes me feel good about my purchase with J The Professionalism and the great customer service is unmeasurable. I keep telling my friends about it. It makes me feel good about my purchase with Jaguar Land Rover of Bethesda. More

Cheryl Stewart Cheryl put the word customer back in the term “customer service”. Cheryl answered ever email and phone call in a timely fashion. She made me feel Cheryl put the word customer back in the term “customer service”. Cheryl answered ever email and phone call in a timely fashion. She made me feel like I was her top priority. Most importantly she did exactly what she said she would do. As a business owner, she is exactly the kind of person I would want interacting with my customers. Hold on tight Land Rover or someone will steal her. More

I have no doubt I will be a lifelong customer After coming off of a very bad car buying experience at Audi of Arlington- I was pleasantly surprised by the team at Jaguar Land Rover of Bethesda! Th After coming off of a very bad car buying experience at Audi of Arlington- I was pleasantly surprised by the team at Jaguar Land Rover of Bethesda! They have renewed my faith that leasing a car doesn't have to be a painful experience, it can be the start of a new chapter and a really pleasant exchange when working with the right people. From the very start, the front desk team was friendly and helped quickly locate a salesperson for me- Kevin. He was wonderful to work with, genuine and honest which I really appreciated. He asked me what I cared about and spoke to that, not selling a bunch of BS or pushing me into a car I didn't like or want. He simply said, "what is your budget- let's see if we can make this work". We then test drove the car I liked (which he pulled right out of brand new inventory and literally unwrapped it for me without looking annoyed at all). We went on a great test drive and I fell in the love with the car. Kevin called out pluses and even some feedback from other customers which was refreshing. He really knew the car which made a big different for me in my experience. When we pulled up, he joked with another co-worker and I could tell they all liked working there. When we sat back down, he and the finance manager (John- who came out and said hi to me) made a deal I couldn't refuse and really worked with me on my budget in order to get me into such a great car. When Kevin passed me over to the finance manager, Debbie, it was relatively seamless. She had a similar let's make this work for you mentality and the dealership went above and beyond to help me get out of my old car and into my new one. Already happy and about to drive off with my new ride, they passed me onto Cheryl, to get "Cheryl-fied" as they call it. She walked me through all my new tech and made sure my app worked correctly and I understood all my benefits as a new Jaguar customer. Her energy was such a treat to end this experience on, every company should have a Cheryl! I am going to be a customer for life after how I was treated, my fiance is even excited to bring the car back in for maintenance and car washes. (another benefit!) Thank you so much to the team- I have a new, fresh, outlook on buying a car and would HIGHLY recommend this dealership to anyone. More

Great professionalism, knowledgeable and nice! I went to this dealership because I was so unhappy with the service at my Virginia dealership and thought I would give Bethesda a chance and to see if I went to this dealership because I was so unhappy with the service at my Virginia dealership and thought I would give Bethesda a chance and to see if I even wanted another Jaguar. From the minute I walked in to the time I left, I could have not asked for nicer people who knew how to get the job done. Everyone from Stephan the salesperson to Cheryl, the liaison, I would highly recommend going to Bethesda Jaguar. You will be glad you did. More

Great Hi. I was pleasantly welcomed by a team of professionals and very kind. the quality of the work satisfies me perfectly. thank you so much. Hi. I was pleasantly welcomed by a team of professionals and very kind. the quality of the work satisfies me perfectly. thank you so much. More