Land Rover Bethesda

FANTASTIC Service -- 5star Garrett was the epitome of a salesman. What they should be. Frankly, just the opposite of the stereotype of a used-car-saleman. Even when things didn Garrett was the epitome of a salesman. What they should be. Frankly, just the opposite of the stereotype of a used-car-saleman. Even when things didn't work out just the way we needed them to, he was open, honest and flexible. He showed me I was important and that he wanted to sell me just the right Jaguar. And then there is Cheryl Stewart. Cheryl is wonderful. I may go back, just to say "hello" and see her radiant smile. She was thoroughly professional, pleasant and patient walking me through the on-line app and the car, with all the various settings (OK, I may just "forget" something just to go back!) She walked me diligently on how to "operate" my new Jaguar. This mind you isn't trivial. Never once did she equivocate, or have to say: "let me check." She was a real professional, just like Garrett. What a great combination. More

Cheryl Stewart went above and beyond to setup remote start. There was an error upon setup that went unresolved at another dealer. After multiple unsuccessful attempts at another dealer and Jaguar North start. There was an error upon setup that went unresolved at another dealer. After multiple unsuccessful attempts at another dealer and Jaguar North America Customer service, Cheryl was able to enlist the help of master technician Sid, who took time out of his schedule to assist. Thank you for going above and beyond. More

Amazing customer service experience! It doesn’t get any better than the staff at Jaguar Rockville & Cheryl is a real star! I am so happy with my purchase! better than the staff at Jaguar Rockville & Cheryl is a real star! I am so happy with my purchase! More

Cheryl Stewart I walked in just to pick up my car. Then I realized I never set up the remote start. I stopped an associate to assist me with this need. Everyone see I walked in just to pick up my car. Then I realized I never set up the remote start. I stopped an associate to assist me with this need. Everyone seemed to be occupied on their phones talking football stats. A gentleman started to help me, but then got frustrated and dropped me off with Cheryl. She stepped in and was extremely helpful. She was friendly, kind, service oriented, and dedicated to changing my experience. She is great with remote set up. She is one to keep on the team. With over 15 years of customer service experience, I would recognized her at A List level. Thank you Cheryl! Keep up the great job! This location needs more people like you. More

Excellent service!!!!!!!!!!!!! Excellent service!!!!!!!!!!!Cheryl, Christopher and Garrett made the experience so easy and explained every aspect in great detail. Best car buying ex Excellent service!!!!!!!!!!!Cheryl, Christopher and Garrett made the experience so easy and explained every aspect in great detail. Best car buying experience I’ve ever had! More

I really appreciate the attention Ms Cheryl Stewart gave me throughout my buying experience. She is very caring and pays attention to detail. Thx Lideiva me throughout my buying experience. She is very caring and pays attention to detail. Thx Lideiva More

Awesome experience .. The whole process from the purchase to getting the car set up was a non stressful experience . I just got back from setting the car up ... which was l The whole process from the purchase to getting the car set up was a non stressful experience . I just got back from setting the car up ... which was like taking a mini computer class. Cheryl was my teacher and guide. Is there no another word other than awesome to describe Cheryl. She made everything seamless an effortless. She made me feel like a techie !!!! What an asset she is. The customer service was on top of it also. Please thank Cheryl for me ( and tell her I did get filled up with gas !) Jay More

Great service. Cheryl went above and beyond to solve my problem by scheduling an appointment with a dealership in Florida. She is a major asset for the dealership. Cheryl went above and beyond to solve my problem by scheduling an appointment with a dealership in Florida. She is a major asset for the dealership. More

Thanks Cheryl for taking the time to show me all the ins and outs of my new Land Rover!!! I think I’m in love!!! With the truck and my service from you all!!!! Everyone was a delight and very informative!!! and outs of my new Land Rover!!! I think I’m in love!!! With the truck and my service from you all!!!! Everyone was a delight and very informative!!! Worked with Samantha, Cheryl, and Kenneth!😀 More

Samantha Cambridge is a great Sales person! She is personable and works with the buyer to fit their individual needs! She has an awesome personality and loves her job! If anyone wants to buy a Land Ro personable and works with the buyer to fit their individual needs! She has an awesome personality and loves her job! If anyone wants to buy a Land Rover or Jaguar, you should come here and ask for Samantha!!!! You won’t go wrong! More