Land Rover Bethesda

In-control activation and license plates pick up. I recently went home the dealership to pick up my new license plates. When Cheryl found out that I had not activated my In-control system she immedia I recently went home the dealership to pick up my new license plates. When Cheryl found out that I had not activated my In-control system she immediately walked me through the set up without hesitation to make sure I had everything needed for my road trip that day. And, she even had my car washed and gave me a screen cleaner. That's great customer service. It was awesome working with her! She's a keeper and her customer skills are top notch. Thanks, More

Great experience Everyone was very helpful and eager to do everything possible to make our experience as comfortable and successful as possible. This was an excellent Everyone was very helpful and eager to do everything possible to make our experience as comfortable and successful as possible. This was an excellent experience. More

It was wonderful Cheryl was wonderful, something was wrong with the app in control, and she spent several ours on the phone until we got it all worked out. Don't thin Cheryl was wonderful, something was wrong with the app in control, and she spent several ours on the phone until we got it all worked out. Don't think many people would do that. She is an asset to your organization. Gian was great too, but did not have to spend 2-3 hours on the phone with me like Cheryl did. More

Poor Customer Service, Rude Employees This dealership has one of the worst customer service experiences I have ever encountered. They are rude, abrasive, completely unhelpful and most unco This dealership has one of the worst customer service experiences I have ever encountered. They are rude, abrasive, completely unhelpful and most uncooperative. I would not recommend them. More

Cheryl Stewart was fabulous Cheryl Stewart was extremely helpful getting me familiarized with the car and features. She is extremely knowledgeable and very patient. She had me Cheryl Stewart was extremely helpful getting me familiarized with the car and features. She is extremely knowledgeable and very patient. She had me register the car with the land rover aps and connect me to the new crucial safety features to be able to connect with support center in case of emergency. She is the best!! More

Very nice people and good service Sherry contacted me very quick, and were patient while I was doing the "research". When I went there, all of the people talked to me were nice and hel Sherry contacted me very quick, and were patient while I was doing the "research". When I went there, all of the people talked to me were nice and helpful. Sam was talking frankly but also nicely. Cheryl was very nice and always made me smile. More

The Best Experience Ever, 5 Stars Great service, friendly staff, and very professional . Thank you very much for your excellent customer service Ms. Stewart and Mr. Borges. Ms. Ste Great service, friendly staff, and very professional . Thank you very much for your excellent customer service Ms. Stewart and Mr. Borges. Ms. Stewart you are a blessing, I appreciate the time and attention of every detail you went over my new LR4. Love the way you are so devoted and courteous. May God bless you richly indeed. Thank You. More

Sheryl was great.....Alton was great.....Arbi always closes Alton was great in sales.... Cheryl was great in service....there are some at the dealer who can appear to be arrogant or non-scholant since this is a Alton was great in sales.... Cheryl was great in service....there are some at the dealer who can appear to be arrogant or non-scholant since this is a high end dealer but there are some who make your visits to dealer worthwhile and meaningful More

car functions I had the pleasure of meeting Cheryl today ......... this gal knows her stuff !! She has a wonderful disposition and is a credit to the organization . I had the pleasure of meeting Cheryl today ......... this gal knows her stuff !! She has a wonderful disposition and is a credit to the organization . More

Cheryl Stewart, David Engel and other staff employees How can one not like Cheryl? She is always smiling, is generous with her compliments and knows the ins and outs of the complex electronics on our Jag How can one not like Cheryl? She is always smiling, is generous with her compliments and knows the ins and outs of the complex electronics on our Jaguar. She patiently guided us through the process, and assured us that she will always be available should we ever have more concerns. She is a Jewel to be treasured. David Engel constantly kept us informed as to the status of our special order vehicle. Along the way, he was always willing to meet with us to settle any concerns we managed to find and graciously treated us always with respect. The other employees were also very respectful and had the ability to make us feel like we were special. We were grateful for it all and send our thanks. More