Jaguar Land Rover of Bethesda - Service Center

Friendly customer service. Crystal was fantastic very attentive to needs and concerns, I would like to work with her all the time. Crystal was fantastic very attentive to needs and concerns, I would like to work with her all the time. More

Amazing service from start to finish. My car was ready when it was supposed to be…and washed and cleaned! Jose, my service advisor, went above and beyond to make it easy for me in dealing My car was ready when it was supposed to be…and washed and cleaned! Jose, my service advisor, went above and beyond to make it easy for me in dealing with an insurance claim. By far, the smoothest and easiest transaction I’ve had it any dealership/repair shop! More

Andrew explained the needed device well without pressure He recommended some other extra repairs needed He also checked for 2 recall services He recommended some other extra repairs needed He also checked for 2 recall services More

The dealership gave Great customer service, gave accurate wait time and fair pricing for work done wait time and fair pricing for work done More

Gaby Lima was a pleasure to work with and kept us informed thru out the process. informed thru out the process. More

I was assigned a new advisor, Kamal Suliman and his service and interaction with me was amazing. He kept me informed throughout the process, answering any and all questions. ALL employees at this deale service and interaction with me was amazing. He kept me informed throughout the process, answering any and all questions. ALL employees at this dealership are also kind, courteous, and knowledgeable. More

We just want to thank everyone for being so helpful, knowledgeable and friendly! The service was impeccable! knowledgeable and friendly! The service was impeccable! More

Kamal was very efficient with his work. He took good care of the all paperwork and notify me with all the updates . He took good care of the all paperwork and notify me with all the updates . More

Overall, a good dealership. A bit frustrating to pay $1,600 for a routine service for a 3 year old car that has full warranty, and instead of getting a loaner for the day, get a A bit frustrating to pay $1,600 for a routine service for a 3 year old car that has full warranty, and instead of getting a loaner for the day, get a ride from a crappy Lyft car. “Better than nothing” should not be the standard! More

The JAG Dealer in Rockville, MD. provided the utmost professional service in getting my car repaired. The Service Advisor Ms. Crystal V. at Bethesda delivered excellent and outstandi provided the utmost professional service in getting my car repaired. The Service Advisor Ms. Crystal V. at Bethesda delivered excellent and outstanding service along with Ms. Jeneen L. at HQ to obtain additional support services in order to complete the delivery of my car in excellent condition. I am so happy and grateful for the JAG service with this dealership that always renders excellent service when I bring my car for servicing. Thank you so much! Happy Mr. and Mrs. Ford, Landover, MD.! More