Jaguar Land Rover of Bethesda - Service Center

Overall, a good dealership. A bit frustrating to pay $1,600 for a routine service for a 3 year old car that has full warranty, and instead of getting a loaner for the day, get a A bit frustrating to pay $1,600 for a routine service for a 3 year old car that has full warranty, and instead of getting a loaner for the day, get a ride from a crappy Lyft car. “Better than nothing” should not be the standard! More

The JAG Dealer in Rockville, MD. provided the utmost professional service in getting my car repaired. The Service Advisor Ms. Crystal V. at Bethesda delivered excellent and outstandi provided the utmost professional service in getting my car repaired. The Service Advisor Ms. Crystal V. at Bethesda delivered excellent and outstanding service along with Ms. Jeneen L. at HQ to obtain additional support services in order to complete the delivery of my car in excellent condition. I am so happy and grateful for the JAG service with this dealership that always renders excellent service when I bring my car for servicing. Thank you so much! Happy Mr. and Mrs. Ford, Landover, MD.! More

My experience at Jaguar Land Rover Bethesda was amazing. I worked with Cheryl Stewart who is extremely knowledgeable and helpful. Cheryl was patient with me and answered all of my questions thoroughly and p I worked with Cheryl Stewart who is extremely knowledgeable and helpful. Cheryl was patient with me and answered all of my questions thoroughly and provided useful information to help keep my vehicle in great shape. Her level of professionalism and positivity made me feel comfortable and I will make sure to come back for my future vehicle service needs. More

I thank Kawai for his professionalism and rigor. Indeed, he was very generous with his time and expertise and did everything to resolve the issues with my vehicle. His assistance was invaluable. Indeed, he was very generous with his time and expertise and did everything to resolve the issues with my vehicle. His assistance was invaluable. More

Cheryl Stewart was amazingly helpful! !!! So kind and quick to solve my problem! Thank you !!! So kind and quick to solve my problem! Thank you More

I had great experience working with Crystal at JLR Bethesda to get my F-Pace serviced. They were able to solved the rattling noise issue that I got, and they went extra miles to fit the OEM supercharg Bethesda to get my F-Pace serviced. They were able to solved the rattling noise issue that I got, and they went extra miles to fit the OEM supercharger belt for me and cleaned my custom air filters. This service center has friendly teams, and they are enthusiastic and energetic. I recommend this dealership to serve your JLR cars. More

Outstanding service team especially Caby. From the time I came into the dealership I was met with professionalism, courtesy and was continually updated on the status of the service of my car From the time I came into the dealership I was met with professionalism, courtesy and was continually updated on the status of the service of my car. I am thrilled to have such a dedicated service team at Bethesda Land Rover and will continue to purchase my Land Rover vehicles at Bethesda due to the highly trained and professional service team. More

Perfectly satisfied with the service provided at this dealer..,they are very professional and considerate the customers needs are a clear priority. Great work! dealer..,they are very professional and considerate the customers needs are a clear priority. Great work! More

Good service. Crystal was very informative and personable. I was kept updated on progress as I waited. Crystal was very informative and personable. I was kept updated on progress as I waited. More

My recent service experience at Jaguar Land Rover Bethesda was excellent! Crystal, my Service Advisor is knowledgeable, friendly and professional. She kept me informed while my car was being serviced Bethesda was excellent! Crystal, my Service Advisor is knowledgeable, friendly and professional. She kept me informed while my car was being serviced and made my pickup so easy by ordering a Lyft to the dealership. Thank you for a job well done! More