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Land Rover Boerne - Service Center

Boerne, TX

4.6
481 Reviews
Today: 8:00 AM - 4:00 PM Closed Now
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481 Reviews of Land Rover Boerne - Service Center

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June 24, 2024

Resolved my issue with phone incompatibility after an over the air software update on May 19th with a reprogram. More

by blackwbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Solano, Jaden Nieves
Jun 25, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

Service work was done in timely manner. Lorena , service advisor was fantastic.. service and parts order was done just in few moments. Loaner car was absolutely beautiful. More

by TONYBALOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timo Navarrete
Jun 24, 2024 -

Land Rover Boerne responded

TONY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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June 19, 2024

Sales and service staff are very nice and courteous. Dealership is clean and comfortable while waiting for your vehicle More

by BLAINEMATERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Land Rover Boerne responded

BLAINE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

June 19, 2024

Professional and friendly service. Even though this appointment was for the 2 years contractual maintenance service, the hood of my SUV was also finally fixed to evenly closed, my serv More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena (Service Dept.)
Jun 20, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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June 19, 2024

This dealership is very very very very , clean , very well laid out, and did I say how courteous & professional all the employees are. More

by mark.caplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Haines, Gregory Whitlock
Jun 20, 2024 -

Land Rover Boerne responded

mark, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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June 18, 2024

Excellent and professional service team. I was very impressed with how quickly they resolved my issue. More

by Peggy A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Main
Jun 20, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

June 16, 2024

Responsive and courteous. Always good with the courtesy car and getting you home. Vehicle always washed More

by Don Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service manager, and the tech that wrote me up or all I remember they were quite good
Jun 17, 2024 -

Land Rover Boerne responded

Don, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 16, 2024

They really care about their customer. They are very responsive to customer concerns about the vehicle they service. More

by ruth.bondurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda , Neal Garcia, Timo Navarrete
Jun 17, 2024 -

Land Rover Boerne responded

ruth, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

June 14, 2024

I waited longer than expected And quoted for an oil change, The service advisor that attended my vehicle, took the initiative to call another dealership to get my telephone number and full name. When I More

by LASHANDAL9652
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jun 17, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

June 14, 2024

Amazing service was above and beyond. We were informed of problem and progress along the way More

by CHRISTINAKLEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castandena
Jun 17, 2024 -

Land Rover Boerne responded

CHRISTINA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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