Land Rover Boerne - Service Center

All in all I am satisfied with my service except all of my settings were changed. Clock, ac settings etc. . Don’t like that . The feature I like best is LR Boerne picks my car up and delivers it back to me my settings were changed. Clock, ac settings etc. . Don’t like that . The feature I like best is LR Boerne picks my car up and delivers it back to me all nice and clean. More

Lorena was great, kept me informed the entire process. Have used this location since 2016, always great service. Have used this location since 2016, always great service. More

The sales and service department is absolutely fantastic. We are very very pleased with everything that has went on and are very happy with our Jaguar. We are very very pleased with everything that has went on and are very happy with our Jaguar. More

I have always rated this dealer 5 stars in the past. The quest for efficiency by new leadership comes at the cost of reduced effectiveness, thus my 4 star rating this time. Being treated as an entry o The quest for efficiency by new leadership comes at the cost of reduced effectiveness, thus my 4 star rating this time. Being treated as an entry on a work schedule rather than as a person may maximize profit in the short term but will hurt the organization in the long term. Winning a battle is only relevant if you win the war. Also Artie called and left a message to call back. I called 3 times and left 3 messages. I also included I would be in the next day for maintenance and could talk then. No return call. No contact. No meeting. I would say that is a rather poor work practice. More

good service courtesy and attentive people and breakdown of service before work being done so you as a customer can make a informative solution of service before work being done so you as a customer can make a informative solution More

This dealership is very professional and the staff is quite knowledgeable and I will continue to have my vehicle serviced here. quite knowledgeable and I will continue to have my vehicle serviced here. More

Nathan was very helpful in addressing all the vehicle needs. The vehicle was ready as promised. Excellent service. needs. The vehicle was ready as promised. Excellent service. More

Not honest. Total ruin my car, when it went for one thing came out with a bunch of other things that my car did not had previously. Total loss. Never going Total ruin my car, when it went for one thing came out with a bunch of other things that my car did not had previously. Total loss. Never going back. More

Something not right about service department. Very much try to oversell you on maintenance and phony repairs. They were likely unaware I know this car intimately and had previously done all se Very much try to oversell you on maintenance and phony repairs. They were likely unaware I know this car intimately and had previously done all services they recommended. First clue should have been no other customers awaiting service at 7:am to 8pm, then just one. Stay away More

Fantastic! Zak was super in service. All the staff was outstanding. Helped me on a Saturday afternoon. I was friends m out of town. They were life savers. Zak was super in service. All the staff was outstanding. Helped me on a Saturday afternoon. I was friends m out of town. They were life savers. First class customer service. More