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Land Rover Boerne - Service Center

Boerne, TX

4.6
475 Reviews

475 Reviews of Land Rover Boerne - Service Center

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June 01, 2024

Lorena was super helpful in getting my car fixed and back to me promptly. K More

by CDB729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Jun 03, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 31, 2024

Best service department . Very attentive and outstanding product knowledge . Nathan is the best and goes over and beyond to make sure you our satisfied with the service. I’ve More

by MICHELLEAPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timo Navarrete, Sterling Smoak
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Jun 03, 2024 -

Land Rover Boerne responded

MICHELLEA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 30, 2024

Good Service and quick answers. Marian did a wonderful job keeping me informed and providing updates More

by KRUCKER110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marian
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May 31, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 30, 2024

Professional and friendly staff. Clean facility with a amenities available for customers who don't want to use the shuttle car. More

by jtlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 31, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

May 29, 2024

Excellent team members. They addressed all my concerns and went above and beyond. Communication was great. More

by khinoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena ,service department & delivery driver
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May 30, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 29, 2024

Drove in for service and noticed some things that were a little different, but finally saw some familiar smiling faces and learned the dealership was under a new ownership. Zack and the crew in service to More

by TXCASA103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and all the crew in service.
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May 30, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 25, 2024

Excellent service by a friendly, knowledgeable and professional staff! Land Rover of Boerne is one of the best dealerships i have ever worked with! More

by SDELAUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timo Navarrete, Nick Solano
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May 28, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

May 24, 2024

I have always been treated wonderfully and My car is kept in tip top shape..they fixed it like new and off I go enjoying this beautiful car… Always highly recommend this dealership and the staff.. More

by LULYMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department..Nathan and Lorena
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May 28, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 23, 2024

I have been pleasantly surprised of the recent changes in service advisors. I received expediency in attention , accuracy of information regarding repairs, courtesy and complementary services, all of which w More

by jgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
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May 23, 2024

Never got a phone call about the service. Asked for invoice got last page details? More

by SBEUSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Gies III
1.0
This rating includes all reviews, with more weight given to recent reviews.
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