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Land Rover Boerne - Service Center

Boerne, TX

4.6
500 Reviews

500 Reviews of Land Rover Boerne - Service Center

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February 06, 2024

All personnel is polite and efficient. Go out of the way to insure the work done on our vehicle is perfect while respecting owner’s wishes. More

by Elizabeth Schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Main
Feb 07, 2024 -

Land Rover Boerne responded

Elizabeth, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 06, 2024

Smooth, professional, efficient Nathan was very helpful. My car was diagnosed promptly, I was kept informed by Nathan as to the progress. My car was returned to me clean and repaired. More

by VICTORIA27
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 07, 2024 -

Land Rover Boerne responded

VICTORIA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 05, 2024

They were able to get me in and out quickly for my 3 year service, full service. More

by kierstenfink
Recommend Dealer
Yes
Employees Worked With
miriam
Feb 06, 2024 -

Land Rover Boerne responded

kier, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 04, 2024

Maryum provided excellent customer service. The repair of my back window was completed sooner than promised. Thank you. More

by Concha.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryum.
Feb 05, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 04, 2024

Brought my vehicle in because the engine light was on and the whole vehicle was scarily shaking, it was not driveable (2023 range rover w/ less than 20k miles). It took 1 1/2 weeks to get 'fixed' if you woul More

by Ricarohm
Recommend Dealer
No
Employees Worked With
Maryam
Feb 05, 2024 -

Land Rover Boerne responded

Ricarohm, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

February 03, 2024

The service was excellent was given all the information that was important. Love the lounge. More

by HILDAOTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castañeda
Feb 05, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 03, 2024

fantastic Had a great experience. she was on top of our service needs and answered all my questions More

by JEFFD4
Recommend Dealer
Yes
Employees Worked With
Maryam
Feb 05, 2024 -

Land Rover Boerne responded

JEFF, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

February 03, 2024

Always a pleasure. Service is always great No Thanks for getting my car back in working order. Much appreciated More

by michael.r.collins
Recommend Dealer
Yes
Employees Worked With
Maryam
Feb 05, 2024 -

Land Rover Boerne responded

michael, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 03, 2024

everyone was cordial and all seemed to know their part in taking care of customers. Definitely recommend to other Jaguar and Land Rover owners More

by FRANKBANDAIII
Recommend Dealer
Yes
Employees Worked With
Maryam
February 02, 2024

Our salesman Tery was great, kept us in the loop, followed up on all his promises and even delivered the car after some touch up work was done. All and all it was a good experience. More

by CEEKRIS911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tery
Feb 23, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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