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Land Rover Boerne - Service Center

Boerne, TX

4.6
500 Reviews

500 Reviews of Land Rover Boerne - Service Center

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January 21, 2024

Victor Zapata was excellent and extremely professional,. The dealership was also a pleasure to work with on my purchase More

by ZOLTAN_PINTER
Recommend Dealer
Yes
Employees Worked With
Victor Zapata, Timo Navarrete, Victor Zapata
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Jan 28, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

January 21, 2024

Thomas provided great service, information, and follow-up. He made our experience and encounter enjoyable and hassle free. More

by JGUAST01
Recommend Dealer
Yes
Employees Worked With
Thomas Fagan, Sterling Smoak
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Jan 25, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

January 20, 2024

Courteous Service Team and other personnel in the dealership, made the wait seem short. This will be my go to dealership, despite having one closer. More

by Clilly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jan 28, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 20, 2024

Good experience. Lorena did a great job of keeping me informed. I will come back More

by CHUCKBURELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Jan 28, 2024 -

Land Rover Boerne responded

CHUCK, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

January 18, 2024

They were helpful in buying a new to us car. We enjoyed the experience greatly. More

by LaurenP
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Land Rover Boerne responded

Lauren, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

January 17, 2024

The guys were helpful and my wait was comfortable In the customer area of the dealership More

by teakelmore
Recommend Dealer
Yes
Employees Worked With
Nathan and Donald
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Jan 18, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

January 14, 2024

It has always been a positive experience. My only complaint is how expensive service is More

by wcoleman3253
Recommend Dealer
Yes
Employees Worked With
Maryium
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Jan 16, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

January 13, 2024

After struggling for nearly a year to get a loaner car for my car to be fixed, she was able to efficiently take care of it. More

by stacey.schuler13
Recommend Dealer
Yes
Employees Worked With
Miriam
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Jan 15, 2024 -

Land Rover Boerne responded

stacey, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

January 13, 2024

Weak proactive service. I can't believe a luxury dealership has only 10 service loan vehicle per service advisor. Unacceptable More

by davidgonzalez11
Recommend Dealer
No
Employees Worked With
Irrelevant
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Jan 15, 2024 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 and ask for one of our managers.

January 13, 2024

Wonderful. Courteous, friendly knowledgeable, asked the right questions and listened to the answers, efficient I'll be back More

by BMARL54
Recommend Dealer
Yes
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Jan 16, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

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