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Land Rover Boerne - Service Center

Boerne, TX

4.6
473 Reviews

473 Reviews of Land Rover Boerne - Service Center

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December 21, 2023

Car was ready and clean when I showed up, everyone was nice and informative, and I was able to buy the car I wanted. More

by Jake W
Recommend Dealer
Yes
Employees Worked With
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Land Rover Boerne responded

Jake, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

December 20, 2023

Victor in the service department was very nice and efficient. He was able to help me with my car the same day I called. Thank you. More

by SHERRIBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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December 17, 2023

Our experience with Lorena in the service department was excellent. Our car was dropped off months ago and we were passed from employee to employee. Lorena was able to jump in at the end, get everything d More

by JAYHAWKSINJAPAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Dec 18, 2023 -

Land Rover Boerne responded

JAYHAWKSIN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 14, 2023

Service Dept. has always been very good about communications and making service very convenient. Awesome! More

by yvonne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan - Service Dept., Thomas Fagan
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Dec 15, 2023 -

Land Rover Boerne responded

yvonne, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 14, 2023

Maryam was cordial and knowledgeable. Service Department personnel were helpful and showed expertise in performing the work on my 1988 Jaguar. More

by JSILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam and Frank (Service Department Manager)
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Dec 15, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 12, 2023

Very positive. Efficient. Probably a bit expensive, though Attentive. Thank you. Til we meet again. More

by CT
Recommend Dealer
Yes
Employees Worked With
Maryam
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Dec 13, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

December 11, 2023

Great job Maryam The experience was great, she was able to convey the important information on our vehicle in a timely manner. More

by STCRCEG
Recommend Dealer
Yes
Employees Worked With
Maryam
Report | Print
Dec 11, 2023 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

December 09, 2023

Great service! !! Good communication!! Service reps are very professional! Numi is always so professional and knows these cars! More

by Kforster.wealtheducation
Recommend Dealer
Yes
Employees Worked With
Prior client
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Dec 10, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Lorena kept me updated the whole time I was there but it was over a three hour wait More

by RAMIREZ28
Recommend Dealer
Yes
Employees Worked With
Lorena
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Dec 10, 2023 -

Land Rover Boerne responded

RAMIREZ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boern. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Victor has very quick giving me a diagnostic and solution. He even procured a part needed is the fastest time possible to get me going home More

by carlos.saldana84
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Report | Print
Dec 10, 2023 -

Land Rover Boerne responded

carlos.saldana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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