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Land Rover Boerne - Service Center

Boerne, TX

4.6
499 Reviews

499 Reviews of Land Rover Boerne - Service Center

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December 14, 2023

Maryam was cordial and knowledgeable. Service Department personnel were helpful and showed expertise in performing the work on my 1988 Jaguar. More

by JSILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam and Frank (Service Department Manager)
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Dec 15, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 12, 2023

Very positive. Efficient. Probably a bit expensive, though Attentive. Thank you. Til we meet again. More

by CT
Recommend Dealer
Yes
Employees Worked With
Maryam
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Dec 13, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

December 11, 2023

Great job Maryam The experience was great, she was able to convey the important information on our vehicle in a timely manner. More

by STCRCEG
Recommend Dealer
Yes
Employees Worked With
Maryam
Report | Print
Dec 11, 2023 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

December 09, 2023

Great service! !! Good communication!! Service reps are very professional! Numi is always so professional and knows these cars! More

by Kforster.wealtheducation
Recommend Dealer
Yes
Employees Worked With
Prior client
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Dec 10, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Lorena kept me updated the whole time I was there but it was over a three hour wait More

by RAMIREZ28
Recommend Dealer
Yes
Employees Worked With
Lorena
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Dec 10, 2023 -

Land Rover Boerne responded

RAMIREZ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boern. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Victor has very quick giving me a diagnostic and solution. He even procured a part needed is the fastest time possible to get me going home More

by carlos.saldana84
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
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Dec 10, 2023 -

Land Rover Boerne responded

carlos.saldana, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Maryam was wonderful with helping me with vehicle repairs and Donald was polite and helpful with selling me my vehicle. More

by TRENTONCARNES
Recommend Dealer
Yes
Employees Worked With
Maryam and Donald Gies.
Report | Print
Dec 10, 2023 -

Land Rover Boerne responded

TRENTONCARNES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Fast and efficient. My wife and I were very pleased with the process of dropping her vehicle off and being called with any changes/findings prior to vehicle pickup. More

by BOB
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Dec 10, 2023 -

Land Rover Boerne responded

BOB, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 09, 2023

Nathan was amazing to work with. He was well informed, efficient, and answered my texts and calls immediately. More

by MIA455
Recommend Dealer
Yes
Employees Worked With
Nathan
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Dec 10, 2023 -

Land Rover Boerne responded

MIA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

December 09, 2023

Friendly and helpful Very personable and kept me informed with status of my vehicle. Was easy to get ahold of. More

by DONNA.BRIAN
Recommend Dealer
Yes
Employees Worked With
Maryam
Report | Print
Dec 10, 2023 -

Land Rover Boerne responded

DONNA.BRIAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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