Land Rover Boerne - Service Center

Problems not resolved on vehicle, this is the 2nd time I've brought it in for the same problems. Myram told me it is 'normal' for new range rovers to have issues getting the radio & garage door opener to I've brought it in for the same problems. Myram told me it is 'normal' for new range rovers to have issues getting the radio & garage door opener to work. She assured me it was not an issue with my vehicle. I find it appalling that I just paid over $160k for a vehicle that has basic issues with the radio and door opener. This is the 6th range rover I've owned, none of the others had issues like this. I think the dealership just didn't want to bother looking into these minor issues for me but they drive me nuts everyday when the radio won't work & I can't hardly get the garage opener to function. I would like a call from a service manager to help me understand how this is 'normal' for my vehicle More

It is decent dealer high end with usual expensive repairs but good staff. I have an issue with being charged a 3% fee for credit card use above the charge but good staff. I have an issue with being charged a 3% fee for credit card use above the charge More

I pulled in and Mariam met me at the car do, and ask me what I needed and took care of it right away. The best service ever!!! Thanks ?? what I needed and took care of it right away. The best service ever!!! Thanks ?? More

It's been primarily in the service department. All departments seem to be on point. Hope all goes well in the new year. All departments seem to be on point. Hope all goes well in the new year. More

I keep returning for my car purchases because of the friendly, professional staff and the extreme knowledge basis of Land Rover and Jaguar! friendly, professional staff and the extreme knowledge basis of Land Rover and Jaguar! More

Great job and customer service awesome Very clean need to have some donuts for in the morning when people get coffee . LOL have some donuts for in the morning when people get coffee . LOL More

I recently took my car to a Land Rover dealership for repairs on two issues. Expecting a high standard of service, I was extremely disappointed with the experience. The communication from the dealership repairs on two issues. Expecting a high standard of service, I was extremely disappointed with the experience. The communication from the dealership was abysmal. I received no updates on the status of my car, and whenever I called, no one seemed to have any information. The situation worsened when I learned that the person assigned as my contact no longer worked there, and to my surprise, my car had been ready for days without my knowledge. Upon arrival to collect my car, the confusion continued. No one at the dealership seemed to know who had worked on my car or what specific services had been performed. Although my car’s initial problems appear to have been resolved, the entire process was handled unprofessionally, with a glaring lack of communication. This experience was thoroughly disappointing and completely unexpected from a luxury brand like Land Rover, known for its high standards. It’s undoubtedly one of the worst customer service experiences I’ve ever had. More

Excellent service. Love Land Rover and my new velar. The follow up is also really good! Love Land Rover and my new velar. The follow up is also really good! More

He was very professional, informative, and knew the product very well to advise me on the necessary services need it for my vehicle. product very well to advise me on the necessary services need it for my vehicle. More

The Service Advisor was outstanding,miss Castaneda kept me informed on the progress of repairs. Was always polite and informative.I thank you. me informed on the progress of repairs. Was always polite and informative.I thank you. More