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Land Rover Boerne - Service Center

Boerne, TX

4.6
499 Reviews

499 Reviews of Land Rover Boerne - Service Center

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November 27, 2023

Neal was very knowledgeable and enthusiastic. Everyone at the dealership was very professional. Would recommend this dealership. More

by SRUSSELL116
Recommend Dealer
Yes
Employees Worked With
Neal Garcia
Nov 28, 2023 -

Land Rover Boerne responded

SRUSSELL116, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 26, 2023

Thank you for servicing my vehicle so quickly and providing status promptly. I appreciate the great service. More

by Magdalenalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham
Nov 28, 2023 -

Land Rover Boerne responded

Magdalenalopez, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 25, 2023

Quick and easy experience my car was diagnosed quickly and I was given a fair estimate of the cost of repair More

by ASHRAF.ABUNAHEL2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor garcia , benito
Nov 29, 2023 -

Land Rover Boerne responded

ASHRAF.ABUNAHEL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Lorena was very helpful and the best costumer service I’ve experienced. She made us feel very welcome. This will definitely be the place I will continue to bring my vehicle for service. More

by fbb.pecos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Nov 21, 2023 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 21, 2023

Always available to answer questions about my vehicle and assist me in any problems that arise. More

by missmichelerae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Flores, Jeffrey Harral, Timo Navarrete
Nov 22, 2023 -

Land Rover Boerne responded

missmichelerae, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 21, 2023

Great service by service reps. Friendly knowledgeable. Good information and update on the Rover. Liked the team More

by dcbayshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Nov 22, 2023 -

Land Rover Boerne responded

dcbayshore, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

My car was stolen and had a couple of items torn out. Maryam was able to help me put my car back to like new and streamline upcoming service at the same time. More

by texag.molly
Recommend Dealer
Yes
Employees Worked With
Maryam
Nov 22, 2023 -

Land Rover Boerne responded

texag.molly, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 21, 2023

Best car buying experience ever. Everyone was extremely knowledgeable and friendly. Very professional. I will highly recommend Sterling and the dealership. More

by GERRY_CANTU
Recommend Dealer
Yes
Employees Worked With
Sterling S.
Nov 22, 2023 -

Land Rover Boerne responded

GERRY_CANTU, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

November 20, 2023

VERY BAD THE WORST EVER I ONLY WISH THER WAS ANITHER CHOICE I WILL VEVER BUY AGAIN More

by younng
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 21, 2023 -

Land Rover Boerne responded

younng, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

November 20, 2023

I brought my car in for service and I had to take it back as the issue was not corrected More

by rrice4
Recommend Dealer
Yes
Employees Worked With
Marym
Nov 21, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

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