Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Land Rover Boerne - Service Center

Boerne, TX

4.6
499 Reviews

499 Reviews of Land Rover Boerne - Service Center

Sort by
November 19, 2023

You can trust this dealership. The service staff is supportive and never suggests unnecessary repairs More

by BGROSS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tery Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Solano
Report | Print
Nov 20, 2023 -

Land Rover Boerne responded

BGROSS6, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 18, 2023

Friendly, helpful, attentive, considerate personnel-pleasant waiting area, timely updates on work schedule, thank you very much More

by Abradb6701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Flores, Adalberto Velasco Jr.
Report | Print
Nov 19, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 18, 2023

Salespeople are very friendly and helpful and the finance people as well, but a disparity of $3000 on the trade-in (which I did sign) was quickly forgotten and the letter of the law was more important than i More

by DALE.JANWOLTMON
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Sterling Smoak
Report | Print
Nov 20, 2023 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 and ask for one of our managers.

November 17, 2023

Everyone was professional and helpful. They started to work on the car immediately and able to get it finished quickly. More

by 1951PAULSMITH
Recommend Dealer
Yes
Report | Print
Nov 20, 2023 -

Land Rover Boerne responded

1951PAULSMITH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 17, 2023

Nathan is very professional and knowledgeable service advisor as well as friendly. Don’t lose him More

by APRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Victor Zapata
Report | Print
Nov 20, 2023 -

Land Rover Boerne responded

APRESTON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 16, 2023

Our experience was very positive. Great client service. Everyone we worked with was responsive and very courteous. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Tery Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Gentleman that did our purchase agreement was also 5 star., Timo Navarrete
Report | Print
Nov 19, 2023 -

Land Rover Boerne responded

Chris, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 16, 2023

Fantastic service. Good communication! Overall a very good experience. Will use them from now on. More

by HADDAD.JILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Nov 19, 2023 -

Land Rover Boerne responded

HADDAD.JILLIAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 16, 2023

Excellent service, excellent representative( Ms. Lorena) courtesy, friendly and always make sure the customer leave satisfied with their service of their vehicle. More

by dennistimothy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arty Lawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Lorena Castaneda, Jenilee Knight, Timo Navarrete, Adalberto Velasco Jr.
Report | Print
Nov 19, 2023 -

Land Rover Boerne responded

dennistimothy73, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 16, 2023

Nice helpful folks who are willing to work with you to get the car fixed. More

by KRTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Report | Print
Nov 19, 2023 -

Land Rover Boerne responded

KRTAYLOR, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 16, 2023

Great service. They were very curtíos. They are my go to dealership. They were able to fix my problem:. More

by elyarencibia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 19, 2023 -

Land Rover Boerne responded

elyarencibia, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

1
...
35
36
37
...
50