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Land Rover Boerne - Service Center

Boerne, TX

4.6
479 Reviews

479 Reviews of Land Rover Boerne - Service Center

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October 13, 2023

Professional, respectful, kind, patient and just everything you look for in customer service. Excellence.! Victor was knowledgeable, courteous and timely. More

by RENEEHONEYRANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 16, 2023 -

Land Rover Boerne responded

RENEEHONEYRANGEL, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 12, 2023

New dealership. Don't know much about this as of yet. Everything went well. No problems. More

by Richardtruckguy
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Jeffrey Harral, Adalberto Velasco Jr.
Oct 13, 2023 -

Land Rover Boerne responded

Richard, thank you for sharing your experience with us. We appreciate your feedback!

October 11, 2023

The entire staff was helpful and communicated with me throughout the process. Highly recommend Miriam! More

by JCALHOUN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Oct 12, 2023 -

Land Rover Boerne responded

JCALHOUN4, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 08, 2023

I simply drove in the service isle to have my defender washed. Victor Garcia greeted me immediately and made me feel like I was a special customer. In the guest service business that you are in he is a ra More

by Bobmaddalena
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harral
Oct 09, 2023 -

Land Rover Boerne responded

Bobmaddalena, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 08, 2023

My service advisor Maryam Jaghon was right on point and made my service call pleasant and clear. Wait time was the shortest since I’ve been coming over there. Thanks! More

by RCHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam Jaghon
Oct 09, 2023 -

Land Rover Boerne responded

RCHING, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 07, 2023

Fantastic group of people, very professional, friendly and considerate. Pricing is always fair and competitive! More

by TPARKER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harral, Adalberto Velasco Jr.
Oct 09, 2023 -

Land Rover Boerne responded

TPARKER10, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 06, 2023

Great They fixed my car and got everything done under the extended service plan Thanks More

by KELLYSELLSRV
Recommend Dealer
Yes
Employees Worked With
Lorena
Oct 09, 2023 -

Land Rover Boerne responded

KELLYSELLSRV, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 06, 2023

They have done a great job and have been first class, but I still need some minor work done and I travel the majority of the time which makes it hard to get my truck to Boerne from New Braunfels. More

by cd_vogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenilee Knight, Timo Navarrete
Oct 09, 2023 -

Land Rover Boerne responded

cd_vogel, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

October 06, 2023

Paid for detailing and didn’t get the interior detailed or cleaned . My car was the same ( very dirty ) on the inside as it was when I came in. Front desk people were great. No complaints there. They were More

by BRIDA.MS.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena was great
Oct 09, 2023 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 at your convenience.

October 06, 2023

Excellent customer service and support, fast and friendly service clean facilties doe Rae me da so la More

by encerradovictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depot
Oct 09, 2023 -

Land Rover Boerne responded

encerradovictor, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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