Land Rover Boerne - Service Center
Boerne, TX
479 Reviews of Land Rover Boerne - Service Center
Professional, respectful, kind, patient and just everything you look for in customer service. Excellence.! Victor was knowledgeable, courteous and timely. everything you look for in customer service. Excellence.! Victor was knowledgeable, courteous and timely. More
I simply drove in the service isle to have my defender washed. Victor Garcia greeted me immediately and made me feel like I was a special customer. In the guest service business that you are in he is a ra washed. Victor Garcia greeted me immediately and made me feel like I was a special customer. In the guest service business that you are in he is a rare find. More
My service advisor Maryam Jaghon was right on point and made my service call pleasant and clear. Wait time was the shortest since I’ve been coming over there. Thanks! made my service call pleasant and clear. Wait time was the shortest since I’ve been coming over there. Thanks! More
They have done a great job and have been first class, but I still need some minor work done and I travel the majority of the time which makes it hard to get my truck to Boerne from New Braunfels. I still need some minor work done and I travel the majority of the time which makes it hard to get my truck to Boerne from New Braunfels. More
Paid for detailing and didn’t get the interior detailed or cleaned . My car was the same ( very dirty ) on the inside as it was when I came in. Front desk people were great. No complaints there. They were or cleaned . My car was the same ( very dirty ) on the inside as it was when I came in. Front desk people were great. No complaints there. They were very attentive. I was upset at The service/cleaning people because I was excited to see the Interior of my car and I was in disbelief when I saw there was nothing done to it. Makes me question how good of a job they did with the mechanics of my car. I purchased the whole package to get my car Inspected and maintained and paid for detailing and cleaning and they couldn’t even get something as simple as cleaning the inside right. I will be calling manager sometime today because I really am concerned if they even fixed my car right. Probably won’t be going back to this location. Very disappointing after dropping so much money there and expecting the highest quality service. Now that I remember, I came last year and they also hadn’t washed my car but I just thought it was me imagining things but now I know I wasn’t. More