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Land Rover Boerne - Service Center

Boerne, TX

4.6
479 Reviews

479 Reviews of Land Rover Boerne - Service Center

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September 23, 2023

Very friendly and accommodating. Great service performed in a timely fashion. Always explains the service needed and performed. More

by VICTORSCHULZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine , service , 5 stars, Jeffrey Harral
Oct 03, 2023 -

Land Rover Boerne responded

VICTORSCHULZE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 23, 2023

This is the only dealership I feel that knows my Jaguar vehicle inside and out! Nice waiting area! I like the welcome when you drive up for service. More

by Brenrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Arreguin
Oct 03, 2023 -

Land Rover Boerne responded

Brenrod, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2023

Lorena went above and beyond to help me with the service of my Range Rover. More

by danajcrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Catameda
Sep 22, 2023 -

Land Rover Boerne responded

danajcrouch, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 22, 2023

Professional and courteous. Lobby was comfortable as always. Although a little out of the way from San Antonio, I prefer taking my vehicle here versus the San Antonio dealer, wh More

by victor.clark1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 03, 2023 -

Land Rover Boerne responded

victor.clark1964, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 22, 2023

I had a great experience. My car was taken care of in a timely manner. Maryam made sure my needs were taken care of and did a great job keeping me updated. More

by TAS106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam service department 5 stars
Oct 03, 2023 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 22, 2023

I had a much better experience than going to Land Rover San Antonio. Lorena displays a very good work ethic and goes above and beyond any experience I have had since owning Land Rovers. When my Disco could More

by Grover2.0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Oct 03, 2023 -

Land Rover Boerne responded

Grover2.0, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 21, 2023

This dealership is a wonderful experience. You’re always helpful, friendly and cost-effective. I would recommend this dealership to anybody. Thanks again for all your help with this JAG. More

by McAlister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with service, and everyone that we dealt with gets a five star rating!
Sep 21, 2023 -

Land Rover Boerne responded

McAlister, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

September 21, 2023

Lorena was an outstanding service advisor. The dealership however needs to adjust prices to market rates. $300 for an oil change plus shop charges is a bit excessive when I can get one locally More

by GRIGOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Sep 22, 2023 -

Land Rover Boerne responded

GRIGOLO, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

September 21, 2023

Thank you Lorene for taking really good care of me! She was fast, very professional and made the whole process smooth. More

by TALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorene
Sep 22, 2023 -

Land Rover Boerne responded

TALA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 21, 2023

Lorraine, Victor, and Miriam were incredible! Lorraine went over and above her job. I might have been frustrated with situation and showed it but not once did Lorraine get upset with me or lose b More

by Sherri
Recommend Dealer
Yes
Employees Worked With
Lorraine, Victor, Miriam, shop foreman, excellent
Sep 22, 2023 -

Land Rover Boerne responded

Sherri, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

Sep 22, 2023 -

Sherri responded

I will see you all again! Thank you for taking care of my family and me...

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