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Land Rover Boerne - Service Center

Boerne, TX

4.6
499 Reviews

499 Reviews of Land Rover Boerne - Service Center

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August 29, 2023

Victor in the Service Department was very courteous, professional and helpful. Would gladly work with him again. More

by richard_tdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service
Report | Print
Sep 03, 2023 -

Land Rover Boerne responded

richard_tdt, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 29, 2023

Amazing experience all around. Tom Fagan was a wonderful person to work with. Had all the information we needed and worked with us to get us the best deal for our needs. We Will be More

by JENNIFER LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Fagan, Adalberto Velasco Jr.
Report | Print
Sep 03, 2023 -

Land Rover Boerne responded

JENNIFER LEWIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 28, 2023

I love SVC team and Land Rover excellent customer service and great communication will be coming back More

by elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenilee Knight, Dale Haines, Calin Doud, Timo Navarrete, Adalberto Velasco Jr., Gregory Whitlock, Victor Zapata
Report | Print
Sep 03, 2023 -

Land Rover Boerne responded

elle, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

August 28, 2023

Been coming to this dealership since it was at old location, never have any issues, always good More

by PAUL@TARGETEDTECH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam Jaghon, Jeffrey Harral
Report | Print
Sep 03, 2023 -

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

August 27, 2023

Ray jumped into my case and got things done! !! I look forward to working with Lorena on keeping my vehicle top-notch. More

by LISADARCY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena service department
Report | Print
Aug 28, 2023 -

Land Rover Boerne responded

LISADARCY65, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 26, 2023

Very impressed with Lorena. The service manager is the best. Such a great team and we are always pleased. More

by HAYLEYCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Report | Print
Aug 27, 2023 -

Land Rover Boerne responded

HAYLEYCOY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 26, 2023

Always great and communicative with me while servicing my vehicle. I drive an extra 15 miles to go to this dealership because of the service they provide. More

by kelsie.wewe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department - Victor , Thomas Fagan
Report | Print
Aug 27, 2023 -

Land Rover Boerne responded

kelsie.wewe, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 26, 2023

It’s a good service location. Friendly customer service and always available to bring your vehicle in. More

by scottbend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Straylor
Report | Print
Aug 27, 2023 -

Land Rover Boerne responded

scottbend, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

August 24, 2023

Great accommodating service crew and team. They always work in our cars in a timely manner and keep us updated on completion times....................LP More

by louis17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine & Chris in service
Report | Print
Aug 25, 2023 -

Land Rover Boerne responded

louis17, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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