Land Rover Chantilly

Excellent customer service and sales force. From the actual sales representative to the finance director were all very helpful in walking me through to have everything done before I can drive away from actual sales representative to the finance director were all very helpful in walking me through to have everything done before I can drive away from the dealership. This was my first vehicle purchase from Rosenthal chantilly Land rover and I would do it again at the same dealership! Later I took my car back to the service department but to the LR and Jaguar dealership in there vienna va. area that was a very good experience as well they did a really good job in installing some after market pieces, it looks factory installed. This I am super happy about. More

My family has been coming to the service department of Rosenthal chantilly Jaguar over 4 years now and I've had nothing but excellent experience here.(cashier) is always friendly no matter what time it is Rosenthal chantilly Jaguar over 4 years now and I've had nothing but excellent experience here.(cashier) is always friendly no matter what time it is ( I'm an early person). Emi has always been able to answer any questions I might have. I have nothing but good things to say about this service department. More

My boyfriend and I bought a new Range rover Sport from Rosenthal LR. The salesman was very friendly. He was helpful, informative and made us feel comfortable. From the time we walked in to the time we lef Rosenthal LR. The salesman was very friendly. He was helpful, informative and made us feel comfortable. From the time we walked in to the time we left, we were impressed. He even walked us to our car at the end. This was very nice!! More

Always love going here to Chantilly Jaguar and LR... Service is top notch..People are friendly and know what the hell they are talking about. To top it all of you get back a nice shiny clean car back. Service is top notch..People are friendly and know what the hell they are talking about. To top it all of you get back a nice shiny clean car back. I will continue my taking my business to Rosenthal jaguar/LR for years to come. More

Purchased 07 LR3 - Sales Rep was great from beginning to End. No high pressure, friendly and willing to work out deal to makes everyone happy. Brought vehicle in for first service - Service department patie End. No high pressure, friendly and willing to work out deal to makes everyone happy. Brought vehicle in for first service - Service department patient with me having to cancel appt. 3 times. I made last minute call for quick appointment and they were able to get me in short notice. Waited for service - work was completed quickly. Overall I am very pleased with chantilly LR and jaguar.. More

I searched out a very specific limited edition car, and it turns out this dealership was one of a select few that had the car for sale (it was a trade for a new Land Rover). BE CAREFUL -- this place is ve it turns out this dealership was one of a select few that had the car for sale (it was a trade for a new Land Rover). BE CAREFUL -- this place is very deceptive in their pricing practices. After negotiating a sale price via phone ($27,500), I arrived at the dealership to find an advertised posted price of $25,999 on their bulletin board in their very own show room. When I asked about it, I was told it was a misprint in the local paper which had already been retracted -- but they eventually offered to honor the price. Went ahead an bought the car at the lower price, and since that time I have had to call 10+ times regarding title. The cars title was supposedly being mailed to me -- its been nearly a month and I still do not have the title despite constant promises of "we're shipping it out to you today via over night delivery". So far (knock on wood), the car seems to be worth the aggravation, but I would suggest proceeding with caution when it comes to this dealership. Especially when dealing with "Richard Gresiak". The pictures of the car (on their website) showed a car with snow tires -- when I asked Richard about the tires, he told me he used to work in the service dept and knows cars very well -- he assured me they were all season performance tires. After looking up the manuf/model# I informed him they were snow tires. He contacted the original owner and eventually got the original all seasons back on the car. What kind of service manager cant tell snow tires from all season-performance tires??? Overall fair experience because the price turned out to be decent, but I would NEVER buy from them again -- BUYER BEWARE/PROCEED WITH CAUTION! More

I was looking for a good reliable shop to take my LR to have its routine checkup, but I was worried that the wrong place will end up tagging a huge bill and I didnt have the time or money for that. A frien have its routine checkup, but I was worried that the wrong place will end up tagging a huge bill and I didnt have the time or money for that. A friend suggested I try rosenthal LR in chantilly. My experiance was great, they did the required mantaince and suggested minor work like tire rotating. The bill was very reasonable and it took them only half a day to do the whole thing. I was asked to rate their work when I picked up my car. I agreed happily! More

I am from California and was visiting family in virginia when I needed service on my Range Rover before making the drive back. This dealer is such a pleasure to work with. They were so friendly and quick. E when I needed service on my Range Rover before making the drive back. This dealer is such a pleasure to work with. They were so friendly and quick. Every member of the staff is exceptional and makes you feel welcome. I can't wait until I move to virginia soon so I can have an honest land rover dealer, very much unlike the ones in California. I recommend this dealer to anyone who actually wants the real Land Rover Experience and to feel valued as a Land Rover Customer. Thank you chantilly Land Rover for caring about the customer, a rarity among every other dealers throughout the nation. More

Took my car to this dealership on a referral from a friend of mine and the advice was great. He told me these people really know how to work on cars, so I took my jag there and sure enough they fixed friend of mine and the advice was great. He told me these people really know how to work on cars, so I took my jag there and sure enough they fixed the noise that so many other shops had told me was "normal". I will for sure come back here for all the needs of my car. Rosenthal Jaguar. More

Brought in my LR3 here for its first oil change and service very happy with the job they did, as well as, the extra care they put in. They washed and vacuumed the car. when I got the car back it was service very happy with the job they did, as well as, the extra care they put in. They washed and vacuumed the car. when I got the car back it was shining I love a clean car. The price was great alot lower than I had expected. Rosenthal LR in chantilly is my service of choice for a long time to come. More